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    Application Support Engineer, Insurance - Nairobi, Kenya - KCB Bank Kenya

    KCB Bank Kenya
    KCB Bank Kenya Nairobi, Kenya

    1 week ago

    KCB Bank Kenya background
    Full time
    Description

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.

    The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.


    KEY RESPONSIBILITIES:

    Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.

    Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.

    Conduct research on software systems products to justify recommendations and to support purchasing efforts.
    Participate in system acquisition process

    Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.

    Perform recovery and testing of systems and processes in accordance with the company's disaster recovery and business continuity strategies.

    Create and maintain documentation as it relates to system configuration, mapping, and processes.

    Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.

    Perform System Administration for systems running Linux and Windows Operating System and ensuring system availability, stability and optimum performance is met for the end users.


    MINIMUM POSITION QUALIFICATION REQUIREMENTS
    Academic & Professional

    Education

    Bachelor's degree Computer Science or Information Technology or Information Systems or relatedRQ
    Master's degreeManagement / ITAA

    Professional Qualifications

    Microsoft Certified Solutions Associate (MCSA)/ Microsoft Certified Solutions Expert (MCSE)/ Microsoft Certified Solutions Developer/RQ
    Microsoft Azure /Amazon Web Services certifiedRQ
    LINUX AdministrationRQ
    Database Management, Oracle/SqlRQ

    ITILRQ
    Experience

    Total Minimum No of Years' Experience Required

    2 years

    DetailMinimum No of YearsNeed Type[1]

    Experience with insurance and investment systems2ES
    Experience with integration Methods and practices XML, JSON, SOAP2ES
    Operational characteristics of a variety of computer platforms and operating systems e.g MS Windows server, Linux2ES
    Operational characteristics of a variety of computer database management systems e.g Oracle and SQL 2ES
    Principles and practices of application software installation and support2ES
    Integration Methods and practices XML, JSON, SOAP2ES
    Methods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems on premise and on the cloud platforms2ES
    Principles and procedures of quality assurance and security related to complex, large computer systems and applications2ES
    Principles and practices of project management and administration1DE
    Knowledge of relevant industry (banking) practice1DE

    Technical Competencies

    Hands on Experience on Web Application Management on Jboss.
    Understanding and prove experience in supporting Newgen IBPS /BPM Workflow system.
    Understanding and experience in supporting insurance systems.
    Extensive Experience in Linux Operating system.
    Good working knowledge with Oracle and MS SQL Databases.
    Good working knowledge of API's and other Middleware integration technologies and platforms.
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