Kikonde Mwamburi

An Aspiring Cyber Security Analyst & Engineer, with a background providing outstanding ICT technical Support. A leaner who is quick and flexible to implement and adopt new technologies.

THE DANGLINGHOOF BAR & RESTAURANT (IHTI)

IT Support technician/Administration Assistant September 2022 – May 2023.

• Provide necessary technical support to the staff.
• Assist in day-to-day administrative tasks, such as record-keeping, documentation, and maintaining files, includes managing schedules, coordinating meetings, and handling correspondence.
• Help with financial tasks, such as processing payments, managing invoices, and tracking expenses. Assisted in preparing financial reports, monitoring budgets, and reconciling accounts 
• Assist in maintaining accurate inventory records, tracking stock levels, and placing orders for supplies, I was involved in conducting inventory audits and implementing strategies to minimize waste and optimize inventory turnover.
• Assist in planning and organizing special events, promotions, or private functions hosted by the bar and restaurant, includes coordinating with vendors, managing reservations, and ensuring all necessary arrangements are in place.
• Support the general manager in overseeing day-to-day operations, involved monitoring service quality, addressing operational challenges, and implementing improvements to enhance efficiency and profitability.

KENYA SCHOOL OF LAW

IT support technician February 2021 – February 2022.

• Provide necessary technical support to the staff, lecturers, and students.
• Install and provide new or replace faulty workstations for the staff in various departments.
• Ensure the internet connections and the online services are up and running.
• Updating the school’s website, e-learning platform, and the online library platform.
• Facilitate technical support to conference facilities, offering audio visual services where necessary.
• Facilitate necessary support to students on how to navigate the online course and registrations applications.

IEBC MALINDI CONTITUENCY

IT support technician October 2019.

• Training of temporary IEBC election officials on KIEMS.
• Issuance/Distribution and retrieval of the KIEMS kits to and from the election’s officials.
• First level support to the election officials’ team in the field during the Ganda Ward By-elections 2019.
• Setting up of a call center and the live streaming of provisional by-election results.

KNBS (KENYA POPULATION & HOUSING CENSUS 2019)

ICT supervisor July 2019 – August 2019

• Training Content Supervisors & ensuring that Enumerators are adequately trained.
• Working with the Content Supervisors to ensure that the census enumeration starts at the agreed time in the assigned supervision areas.
• Providing technical support on ICT issues to Content Supervisors and Enumerators in their area of supervision.

IEBC MAGARINI CONTITUENCY

IT support technician December 2016 – December 2017.

• Training of temporary IEBC election officials on KIEMS. (Kenya integrated elections management system).
• Distribution and retrieval of the KIEMS kits from the election’s officials.
• First level support to the team in the field during Mass Voter Registration II (MVRII) & Voter Register Verification & General & FPE elections 2017.
• Data backup – Backing up of voter’s data into the serves.

• JKUAT (2009 – 2013).

B.Sc. Information Technology November 2013.

• MALINDI HIGH SCHOOL

KSCE 2007 - Grade B.