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    Cloud Support Engineer - Nairobi, Kenya - Amazon

    Amazon
    Amazon Nairobi, Kenya

    5 days ago

    Default job background
    Full time
    Description
    We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
    Preferred Qualifications

    BASIC EXPERIENCE/SKILLS

    Good depth of understanding in Hadoop Administration, support and troubleshooting (Any two applications: Apache Spark, Apache Hive, Presto, Map-Reduce, Zookeeper, HBASE, HDFS and Pig.)
    Good understanding of Linux and Networking concepts
    Intermediate programming/scripting skills. Ideally in Java or Python, but will consider experience in other Object Oriented and Functional languages.
    Excellent oral and written communication skills with multi-tasking ability. Should be a self-starter who is excited about learning new technology.
    Open to working non-standard hours (no night shifts) including a Sun-Mon or Fri-Sat weekend
    Strong troubleshooting skills

    PREFERRED EXPERIENCE/SKILLS

    Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
    Proficient in Hadoop Map-Reduce and its Eco System [ Hive, HBASE, Spark, Presto etc.].
    Python and shell scripting
    Good understanding of distributed computing environments
    Customer service experience / strong customer focus
    Experience building docker images and troubleshooting container related issues
    Prior working experience with AWS - any or all of EC2, S3, EBS, EMR
    Experienced with Linux system monitoring and analysis (disk management, memory management, permissions etc.)
    Good understanding of Networking concepts and protocols (DNS, TCP/IP, DHCP, HTTPS, etc.)
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