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    Senior Engineer, Network Operations Support – Spare Parts Management - Nairobi, Kenya - SAFARICOM

    SAFARICOM
    SAFARICOM Nairobi, Kenya

    1 week ago

    Safaricom background
    Full time
    Description

    ABOUT THE COMPANY

    Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group Plc of the United Kingdom acquired a 40% stake and management responsibility for the company. Safaricom employs over 1,500 people mainly stationed in Nairobi and other big cities like Mombasa, Kisumu, Nakuru and Eldoret in which it manages retail outlets. Currently, it has nationwide dealerships to ensure customers across the country have access to its products and services.

    JOB SUMMARY

    QUALIFICATIONSA minimum of a bachelor's degree or its equivalent in Electrical & electronics Engineering, Telecommunication engineering, Computer, IT, or related field.Should have at least 5 years' experience working in field Operations, Maintenance, and support of the telecommunication network. Project Management Certification, especially Agile Methodology.

    RESPONSIBILITIES

    Spare Parts dimensioningEstablish a summarized and categorized database of the actual installed base for all Safaricom GSM,3G,4G, 5G, Transmission network and enterprise network installations. Efficient and accurate spare parts dimensioning for all existing Safaricom GSM,3G,4G, 5G, Transmission network. Spare Parts Purchase, Repair and Replacement Initiate requisitions for timely purchase, repair and replacement of Safaricom network spare parts. Ensure timely and accurate processing of purchase orders (POs) for new spare parts, and repair & replacement of used spare parts.Proactively ensure purchase and delivery of adequate project spare parts for all new network elements.Spare Parts contract management and warranty administration.Coordinate weekly engagements of the Spare Parts Management Services (SPMS) provider, spare parts Suppliers and Stakeholders; reporting and follow up on actions arising.Ensure compliance with SPMS contract Service Level Agreements (SLAs) by all spare parts suppliers/partners.Prepare and follow up on all warranty claims with the spare parts original equipment manufacturers (OEMs) & SPMS providers.Coordinate quarterly and annual performance evaluation of the network spare parts management services (SPMS) provider.Accountability for network spare parts availability in the warehouses and regional spare parts depots.Weekly and monthly spare parts tracking and reporting. Enforcement of spare parts management contract service level agreements (SLAs).Management & control of all spare parts movement within the Safaricom network in coordination with SPMS provider and Supply Chain Management (SCM)/ logistics teams.Proactive identification and re-use of decommissioned and recovered equipment as network spare parts.Ensure timely delivery and availability of the Safaricom network spare parts to the right warehouses and pick-up & drop-off depots

    REQUIRED SKILLS

    Software architecture, Testing and debugging, User experience (UX and UI) design, Digital content development and editing (social media, blogs, etc.), Database query languages (SQL, others)

    REQUIRED EDUCATION

    Bachelor's degree

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