Jobs
>
Nairobi

    Officer – Early Collections at - Nairobi, Kenya - Sidian Bank

    Sidian Bank
    Sidian Bank Nairobi, Kenya

    Found in: beBee S2 KE - 4 days ago

    Default job background
    Full time
    Description

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality.

    It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.


    JOB PURPOSE
    The purpose of the role is to closely monitor and collect from allocated monitoring portfolio PAR (1-90 days) i.e. Normal & Watch category) within all sectors of the Bank and strategizing for returning the accounts to performing status or and reducing slippages/attrition to NPL.

    KEY RESPONSIBILITIES
    Debt Collection

    To proactively identify delinquent accounts (1-90 days) and promptly rectify the default to ensure minimal attrition to Non-performing Category.

    Ensure cure rate (Arrears collections) of 95%(Minimum).
    Ensure roll rate (Attrition) of 5% maximum.

    Ensure that demand letters as per the payment diary are generated and dispatched within 2-days and the respective telephone follow ups made.

    Issue pre-listing notices when the facilities are 60 days in arrears.

    Track and document early detection of problem accounts and ensure that they are escalated and acted upon as per Collections Strategy.

    Strictly monitor payment arrangements to ensure compliance and escalate hardcore cases to the next level.
    Promptly attend to customers' requests and queries either through call backs, faxing or mailing requested documents.
    Provisions not to exceed set budget through proactive management of overdue facilities.
    Implement Credit monitoring policies. i.e. exercise the enforcement process of recovering debts through constant calling, sending of SMS's, demand letters & emails, issuance of notices and ensure that no losses are incurred in terms of Credit Monitoring in conjunction with Legal department

    Customer Experience

    Giving customers information relating to the balances and general account status information to facilitate payments and Provide feedback concerning customer payment behavior to management.

    Prompt calling of customers using the payment diaries produced on a daily basis. Generally manage and control all matters relating to delinquency.
    Minimizing customer complaints and ensure all customer complaints are closed within the reporting period.
    Giving customer feedback on time.

    This involves activities like sending client's statements as per their request and responding to any queries that they may have.

    Encouraging customers to take up more loans and open up business accounts as a means of income generation to the bank.

    Risk & Compliance

    Ensure screening of clients to avoid disbursing facilities to customers with ML/TF/PF links.
    Check for sources of funds on loan repayment and escalate any suspicious or undeclared source to Compliance Unit.
    Responsible for immediately alerting the MLRO on suspicious transactions or activities noted in customers' accounts.

    Any inconsistent activities or transactions, any suspicious accounts, any attempted accounts or transactions, must be investigated and reported to the compliance function immediately, placing a clear basis of suspicion.

    Attend training and maintain knowledge of and comply with all bank policies and procedures including Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing laws, rules and regulations.

    Participate or undertake Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing bank programs on a regular basis e.g. taking attestations, self-assessment tests, filling in compliance questionnaires as required

    Comply and not to knowingly participate or assist in any violation of Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing laws, rules, regulations or internal policies, procedure and guidelines.

    Report suspected money laundering cases to their respective heads of units or to the Money Laundering Reporting Officer as soon as such incidents occur immediately with a clear basis of suspicion


    REQUIREMENTS

    ACADEMIC BACKGROUND
    University Degree in Bachelor of commerce (Finance or Accounting) or other relevant Business Degree


    WORK EXPERIENCE
    At least five (5) years' experience in banking operations, with sound exposure to credit or lending and Credit monitoring
    Professional Banking qualification (ACIB) or Credit Administration/Credit Monitoring will be an added advantage
    Proven track record of consistently exceeding set targets.
    Versatility, flexibility, passion and commitment to quality service delivery.
    Knowledge in legislation relating to perfection of securities and requirements by regulating bodies.
    Good understanding of SIDIAN Credit risk policy.

    SKILLS & COMPETENCIES

    Experience in Ms Office packages especially Excel for analysis and reconciliation.
    Good understanding of CBK regulatory framework and pertinent regulations impacting borrowing customers.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong planning, analytical, decision-making, lateral thinking and project management skills
  • National Drought Management Authority

    Deputy Director, Drought Management Coordination

    Found in: beBee S2 KE - 6 days ago

    National Drought Management Authority Nairobi, Kenya Full time

    The National Drought Management Authority (NDMA) is a public body established by the National Drought Management Authority (NDMA) Act, 2016. It previously operated under the State Corporations Act (Cap 446) of the Laws of Kenya by Legal Notice Number 171 of November 24, 2011. The ...

  • FEWS NET

    East Africa Regional Field Accountant

    Found in: beBee S2 KE - 1 day ago

    FEWS NET Nairobi, Kenya Full time

    FEWS NET, the Famine Early Warning Systems Network, is a leading provider of early warning and analysis on acute food insecurity. Created in 1985 by the US Agency for International Development (USAID) after devastating famines in East and West Africa, FEWS NET provides objective, ...

  • Nation Media Group

    Courier Business Executive at

    Found in: beBee S2 KE - 1 hour ago

    Nation Media Group Nairobi, Kenya Full time

    The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s · Role overview: · Reporting to the Courier Supervisor, the ...

  • Malteser International

    Consultancy to Conduct Vulnerability Capacity Assessment

    Found in: beBee S2 KE - 5 days ago

    Malteser International Nairobi, Kenya Full time

    Malteser International is the humanitarian relief agency of the Sovereign Order of Malta. With over 100 projects annually in some 25 countries throughout Africa, Asia and the Americas, we provide emergency relief after disasters and support recovery efforts with a focus on sustai ...

  • National Drought Management Authority

    Drought Management Coordination Officer II

    Found in: beBee S2 KE - 6 days ago

    National Drought Management Authority Nairobi, Kenya Full time

    The National Drought Management Authority (NDMA) is a public body established by the National Drought Management Authority (NDMA) Act, 2016. It previously operated under the State Corporations Act (Cap 446) of the Laws of Kenya by Legal Notice Number 171 of November 24, 2011. The ...

  • United Nations Environment Programme (UNEP)

    Senior Programme Management Officer at

    Found in: beBee S2 KE - 6 days ago

    United Nations Environment Programme (UNEP) Nairobi, Kenya Full time

    The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and ...

  • SunCulture Kenya Ltd

    Credit Collections Associate

    Found in: beBee S2 KE - 4 days ago

    SunCulture Kenya Ltd Nairobi, Kenya Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for th ...

  • Rentokil Initial

    Credit Controller at

    Found in: beBee S2 KE - 1 hour ago

    Rentokil Initial Nairobi, Kenya Full time

    Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior sp ...

  • Standard Bank Group

    Manager, Customer Collections Strategy at

    Found in: beBee S2 KE - 1 day ago

    Standard Bank Group Nairobi, Kenya Full time

    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth" Our vision is to be the leading financial services organisation in, for and across Africa, delivering exce ...

  • 60 Decibels

    Senior Manager, Research Operations at

    Found in: beBee S2 KE - 3 days ago

    60 Decibels Nairobi, Kenya Full time

    60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand ...

  • HCS Affiliates Group

    Call Centre Quality Analyst at

    Found in: beBee S2 KE - 1 day ago

    HCS Affiliates Group Nairobi, Kenya Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. · CALL CENTRE QUALITY ANALYST · Summary · Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recrui ...

  • KEMRI Wellcome Trust Research Programme (KWTRP)

    Clinical Officer at

    Found in: beBee S2 KE - 3 days ago

    KEMRI Wellcome Trust Research Programme (KWTRP) Nairobi, Kenya Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. · JOB PURPOSE: · To provide efficient and effective clinical care to trial participants enrolled ...

  • Chemonics International

    Regional Food Security Specialist

    Found in: beBee S2 KE - 4 days ago

    Chemonics International Nairobi, Kenya Full time

    At Chemonics, we believe our mission of helping people live healthier, more productive, and more independent lives is driven by our commitment to service-service to our mission, to our beneficiaries, to our clients, and to our staff. · Responsibilities include: · Supporting the R ...

  • Basigo

    Head of Digital

    Found in: beBee S2 KE - 1 day ago

    Basigo Nairobi, Kenya Full time

    ABOUT THE COMPANY · BasiGo is an early stage e-mobility start-up looking to revolutionise the public transportation sector by providing matatu owners with a cost effective electric alternative to diesel. We're looking for a Finance & Administration Manager to join our team. The F ...

  • Sidian Bank

    Assistant Manager- Debt Recovery Unit at

    Found in: beBee S2 KE - 4 days ago

    Sidian Bank Nairobi, Kenya Full time

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...

  • Haco Industries Kenya Limited

    Modern Trade Manager at

    Found in: beBee S2 KE - 3 days ago

    Haco Industries Kenya Limited Nairobi, Kenya Full time

    HACO Industries was established in the early 1970's as single-product manufacturer. From those modest beginnings, HACO is now one of the region's leading FMCG manufacturers, supplying a wide range of products to the entire East African and COMESA Markets. · About the Role: · Repo ...

  • HF Group

    Property Advisor at

    Found in: beBee S2 KE - 5 days ago

    HF Group Nairobi, Kenya Full time

    Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. · Principle Accountabilities · Create systematic and consistent lead generation from pro ...

  • Federation Of Kenya Employers

    Project Officers

    Found in: beBee S2 KE - 5 days ago

    Federation Of Kenya Employers Nairobi, Kenya Full time

    The Federation of Kenya Employers (FKE) is the voice of employers in Kenya and the umbrella body that brings together enterprises from all sectors of the economy. The Federation's mandate is to promote the interests of employers and to influence labour and social policy to suppor ...

  • Corporate Staffing

    Sales Representative-Media

    Found in: beBee S2 KE - 4 days ago

    Corporate Staffing Nairobi, Kenya Full time

    They are looking to hire a Sales Representative who will be responsible for generating revenue through sales and lead generation · Key Responsibilities: · Lead generation and working with the leads that we have in the database: through various channels such as cold calling, email ...

  • Founders Factory Africa (FFA)

    Academy M&E Associate at

    Found in: beBee S2 KE - 2 days ago

    Founders Factory Africa (FFA) Nairobi, Kenya Full time

    Founders Factory Africa (FFA) is unlike any place else you've ever worked. We are venture builders dedicated to solving some of Africa's biggest challenges and capitalizing on it's incredible potential by leveraging market and tech opportunities. · The Role · FFA is looking to hi ...