Jobs
>
Nairobi

    Assistant General Manager - Nairobi, Kenya - And Beyond

    And Beyond
    And Beyond Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    Every day, over 2 000 &Beyonders set out to leave our world a better place by delivering an extraordinary guest experience.

    We have shared this ethos, of caring for the land, wildlife and people, since our inception in 1991; where a humble pledge was made in Africa and, now, applies to three continents.


    KEY OUTPUTS:

    Managerial:

    Assist the General Manager in the overall responsibility for the effective management on all levels at Kichwa Tembo and Bateleur Camp.

    Take over full responsibility once General Manager is on leave
    Assist to ensure the lodges and brand are taken to the next level of service standards and edge the product and meet expectations on guest feedback

    Assist in the overall responsibility for creating an environment of learning and development within the and Beyond values and accountability of individuals.


    Financial:
    Take responsibility in assisting the General Manager in creating and management of lodge budgets
    Work closely with the Lodge accountant to achieve budgets

    Responsible for operational strategizing and sourcing of and Beyond standardised items and close assistance in operational orders and decision making.

    Assist in Capex structuring, planning and implementing
    Project managing of Capex and financial projects where needed
    Overall creative innovation for cost control and saving initiatives to stay within budget
    Assist in implementing of cost controls in collaboration with the Lodge Accountant.


    Operational:

    Assist the General Manager in the overall Day to Day Management of all Heart of House and Front of House areas at Bateleur Camp and Kichwa Tembo Tented Camp.

    Daily meeting with Heads of Department to discuss the daily plan, including arrivals, departures, maintenance, food, special requests, bush banqueting, guest and staff delight

    Work closely with the Lodge Maintenance team to oversee and implement all maintenance projects and deliver &Beyond maintenance standards.

    Direct responsibility to create new guest delights and ensure the team is performing within &Beyond standards to deliver an extraordinary guest experience.

    Assist in creating an environment where the &Beyond Golden Thread is continuously met and visible throughout the daily functioning of the lodge

    Upkeep of Best Operation Practices (BOPs), styling guides and daily communication with operations managers on guest & service details.

    Assist in working with Human Capital in the lodge, ensuring labour relations, leave and medical funds are managed correctly
    Assist in working with Executive chef to ensure menu and food are aligned to lodge quality standards and food budgets are being met and monitored
    Assist in working with Head Ranger to make sure standards of &Beyond guiding standards are met
    Assist in working with Management Teams of both camps to strategize outputs of all Head of Departments to ensure &Beyond Lodge and Service standards are maintained at all times
    Overall responsibility for social media at both - Kichwa Tembo Tented Camp as well as Bateleur Camp


    VALUES
    Assist in driving sustainability initiatives
    Assist in driving community development projects, in conjunction with the Africa Foundation
    Assist in developing strategic relationships with governmental organisations, wildlife, organisations and communities
    Active support of General Manager and strategizing for &Beyond Life, recognition programs and staff welfare.
    Assist in creating annual and monthly training plan for all departments and structure external training and exchanges with other lodges where possible
    Implement skills development plan
    Operational link between General Manager, management teams and general staff.


    GUESTS
    Assist in hosting all agents, media and VIP groups
    Host all guests coming through Bateleur Camp as well as Kichwa Tembo Tented Camp
    Assist reception in checking on forecasts, day sheets, reservations etc.
    Drive communication to Bateleur House (Johannesburg), Nairobi Office, agents, &Beyond Marketing and Reservations teams
    Make sure standards are met for an extraordinary guest experience


    SKILLS REQUIRED:

    Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.

    Aware, evolved, energetic, compassionate, respectable, good communication and a strong leader.
    Lateral thinking ability
    Initiative
    Must be able to cope under pressure to meet guests needs
    Good interpersonal skills and communication with staff and guests
    Attention to detail Diligence and self-motivation to meet deadlines
    Willingness/ability to share information and teach and inspire others
    Computer and financial skills


    PREVIOUS WORK EXPERIENCE REQUIRED:
    Experience in the service industry especially in dealing with guests and staff
    Previous management experience in an operation with more than 40 beds.
    At least 3 years management experience in East Africa
  • Equity Bank Kenya

    General Manager

    1 week ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi. · Purpose: · General Manager, Credit Risk Underwriting at Equity ...

  • Wasoko

    General Manager at

    5 days ago

    Wasoko Nairobi, Kenya Full time

    Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything ...

  • Corporate Staffing Services

    General Manager

    1 week ago

    Corporate Staffing Services Nairobi, Kenya Array

    · Admin jobs. Gross Salary: k, · Reports To: C.E.O, · Our client is an exporter and distributor of fresh vegetables, fruits and horticultural crops from Kenya. They are looking to hire a General Manager who will direct, administer, and coordinate the internal operational activit ...

  • Equity Bank Kenya

    General Manager

    3 days ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi.1 · Purpose: · General Manager, Credit Risk Underwriting at Equity ...

  • Equity Bank Kenya

    General Manager

    3 days ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi. · Purpose · General Manager, Corporate/Multinationals Credit Risk ...

  • Equity Bank Kenya

    General Manager

    3 days ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi. · Purpose · General Manager, Large Enterprises Credit Risk Specia ...

  • Equity Bank Kenya

    General Manager

    3 days ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi. · Purpose · General Manager, Financial Institutions, Country & So ...

  • Equity Bank Kenya

    General Manager

    3 days ago

    Equity Bank Kenya Nairobi, Kenya Full time

    ABOUT THE COMPANY · Equity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator. · JOB SUMMARY · QualificationsA bachelor's degree i ...

  • Equity Bank Kenya

    General Manager

    2 days ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi. · Responsibilities · Monitor and Stay Informed on Legislative and ...

  • Virtual HR

    General Manager at

    6 days ago

    Virtual HR Nairobi, Kenya Full time

    We are an organization committed to offering innovative solutions to non-profit organizations, the public sector and businesses. We are a group of human resource professionals offering high level consulting services. Each of our human resource professionals has expertise in the l ...

  • Antal International

    General Manager at

    6 days ago

    Antal International Nairobi, Kenya Full time

    Antal International is a global executive recruitment organisation with over 130 offices in more than 30 countries. We have offices in United Kingdom, Austria, Bulgaria, China, Croatia, Cyprus, Czech Republic, Egypt, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Irel ...

  • Legacy Estates

    General Manager at

    1 week ago

    Legacy Estates Nairobi, Kenya Full time

    Legacy Estates is a leading premier Real Estate company in Kenya that specializes in the sale of affordable and strategic investment opportunities in properties including but not limited to vacant land and value-added plots in various locations in Kenya. · Key Duties & Responsibi ...

  • Wasoko

    General Manager

    1 week ago

    Wasoko Nairobi, Kenya Full time

    ABOUT THE COMPANY · We are busy transforming informal African retail as we know it. · We enable entrepreneurs to do what they do best – sell. Our retail ordering experience is unrivalled, with competitively priced products and free same-day delivery to your door. · JOB SUMMARY · ...

  • Workforce Africa

    General Manager at

    1 week ago

    Workforce Africa Nairobi, Kenya Full time

    Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. · Responsibilities · Formulating and implementing the Upstream strategy. · Administering petroleum legislation, regulations, production sharing agreements a ...

  • BURN

    General Trade Manager

    3 days ago

    BURN Nairobi, Kenya Full time

    ABOUT THE COMPANY · BURN Manufacturing is a local manufacturer of eco-friendly stoves in Kenya. Their product cut down on carbon emissions by 50% when cooking and helps save time. · JOB SUMMARY · As a General Trade Manager, you will oversee and manage all aspects of Burn Manufact ...

  • Talent Nexus

    General Trade Manager

    6 days ago

    Talent Nexus Nairobi, Kenya Full time

    The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment · Salary: 150K · Summary · Our client is a ...

  • BURN

    General Trade Manager

    1 week ago

    BURN Nairobi, Kenya Full time

    About the Role: · As a General Trade Manager, you will oversee and manage all aspects of Burn Manufacturing's General trade operations within this channel. Your primary objective will be maximising sales and profitability while ensuring that the company's products are effectively ...

  • Rose Avenue Group

    Assistant General Manager

    2 days ago

    Rose Avenue Group Nairobi, Kenya Full time

    Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client's most criti ...

  • GMK Accountants

    General Manager SACCO

    5 days ago

    GMK Accountants Nairobi, Kenya Full time

    ABOUT THE COMPANY · Githuku Mwangi & Kabia (GMK) is a medium size firm of Certified Public Accountants with their offices in Westlands Nairobi. The firm was founded by a team of highly qualified and experienced professionals who sought to provide the East African businesses with ...

  • Summit Recruitment and Search

    Restaurant General Manager at

    2 weeks ago

    Summit Recruitment and Search Nairobi, Kenya Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. · Key Responsibilities: ...