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    key accounts manager- sales - Nairobi Area, Kenya - Brites Management

    Brites Management
    Brites Management Nairobi Area, Kenya

    1 week ago

    Brites Management background
    Full time
    Description
    JOB TITLEKEY ACCOUNTS MANAGER- SALESNATURE OF JOBFULL TIMESALARY RANGEKshs 70, ,000.00INDUSTRYBEAUTY AND COSMETICS PRODUCTSJOB LOCATIONNAIROBI

    DUTIES AND RESPONSIBILITIES

    • Oversee the relationships of the company with its most important clients and responsible for obtaining and maintaining long term key customers by comprehending their requirements.
    • The ideal candidate will be apt in building strong relationships with strategic customers
    • You will be able to identify needs and requirements to promote the company's solutions and achieve mutual satisfaction
    • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
    • Acquire a thorough understanding of key customer needs and requirements
    • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
    • Ensure the correct products and services are delivered to customers in a timely manner
    • Serve as the link of communication between key customers and internal teams
    • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
    • Play an integral part in generating new sales that will turn into long-lasting relationships
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
    • Developing a solid and trusting relationship between major key clients and company
    • Resolving key client issues and complaints
    • Developing a complete understanding of key account needs
    • Anticipating key account changes and improvements
    • Managing communications between key clients and internal teams
    • Strategic planning to improve client results
    • Negotiating contracts with the client and establishing a timeline of performance
    • Expanding relationships and bringing in new clients

    QUALIFICATIONS

    • Bachelor's Degree in Business Management, Sales and Marketing or equivalent
    • Proven experience as key account manager
    • Experience in sales and providing solutions based on customer needs
    • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
    • Excellent organizational skills
    • Ability in problem-solving and negotiation
    • Good communication and reporting skills, good negotiation skills, self-driven and result

    HOW TO APPLY:

    • Qualified candidates are encouraged to send CVs quoting relevant skills and experience to
    • Interviews will be conducted on a rolling basis until the position is filled
    • Only the shortlisted candidates will be contacted
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