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Customer Success Manager at
6 days ago
Ezra Nairobi, Kenya Full timeEzra is a financial technology company that partners with banks, MNOs, utility companies and e-commerce platforms to deliver easy and rapid credit solutions in emerging and financially underserved markets. · Context of the role · As Regional Account Manager you will be responsibl ...
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Junior Customer Success Manager APAC
3 hours ago
Canonical Nairobi, Kenya Full timeJOB SUMMARY · This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user e ...
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Human Resources
1 day ago
Aseka Agencies Verified Company Nairobi, Kenya Part time KSh35,000 - KSh45,000 per monthAs a Human Resources Specialist, you will play a key role in supporting our organization's HR functions. You will be responsible for various aspects of HR management, including recruitment, employee relations, training, and compliance with employment laws and regulations. Your go ...
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Black Pen Recruitment Nairobi, KenyaOur client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resour ...
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Customer Success Associate at
5 days ago
Workforce Africa Nairobi, Kenya Full timeWorkforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. · Summary · The Associate Customer Success Lead is the liaison between the company and ou ...
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Public Service Commission Kenya (PSCK) Nairobi, Kenya Full timeThe Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in t ...
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Managing Director at
2 days ago
Eagle HR Consultants Nairobi, Kenya Full timeHR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly ...
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Business Development Executive
1 week ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market · Key Responsibilities · D ...
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Outsourcing Operations Lead
4 days ago
Bolt Nairobi, Kenya Full timeABOUT THE COMPANY · Wherever you are headed in the city under the sun, count on Bolt for rides within minutes The Bolt app will match you with a local driver at the tap of a button · JOB SUMMARY · You will get extra credits for:You successfully led and achieved results in large g ...
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Account Executive
2 weeks ago
My 1health Nairobi, Kenya Full timeMy 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. · Summary · We are seeking a proactive and dedicated A ...
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Regional Sales Manager at
1 week ago
Bolt Nairobi, Kenya Full timeBolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company's mission is to make urban travel easier, quicker and more reliable · About The Role · We're looking for a driven individual, a super ...
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Sales Administrator
3 days ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. · Key Responsibilities · ...
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Deputy Chief of Party at
1 week ago
John Snow Inc (JSI) Nairobi, Kenya Full timeJohn Snow, Inc., and its nonprofit affiliate JSI Research & Training Institute, Inc., are public health research and consulting firms dedicated to improving the health of individuals and communities throughout the world · SUMMARY · The purpose of this activity is to strengthen sy ...
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Sales Administrator
5 days ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market · Key Responsibilities · E ...
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Senior Manager, Research Operations at
1 week ago
60 Decibels Nairobi, Kenya Full time60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand ...
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Outsourcing Operations Lead at
4 days ago
Bolt Nairobi, Kenya Full timeBolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company's mission is to make urban travel easier, quicker and more reliable · About The Role · Operations Leads are accountable for continual ...
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Regional Sales Manager
1 week ago
Bolt Nairobi, Kenya Full timeABOUT THE COMPANY · Wherever you are headed in the city under the sun, count on Bolt for rides within minutes The Bolt app will match you with a local driver at the tap of a button · JOB SUMMARY · About you:8+ years experience in fast-paced B2B Sales, with at least 4+ years manag ...
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Business Development Manager
1 week ago
Izwe Loans Kenya Limited Nairobi, Kenya Full timeIzwe Africa Holdings is a specialist Financial Solutions Group targeting both the formally and informally employed markets with the primary offering of unsecured loans to the under-banked. The Group has grown into a dynamic, rapidly developing pan-African micro-financier and insu ...
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Finance Director
1 week ago
Rentokil Initial Nairobi, Kenya Full timeRentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior sp ...
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Project Manager at
1 week ago
Co-operative Bank of Kenya Nairobi, Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965 · Job Reference ...
Customer Success Manager at - Nairobi, Kenya - Ngao Credit Limited
Description
Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009Qualifications & Skills
Strategic Leadership:
Develop and execute the overall Customer Success strategy aligned with the company's goals.
Customer Advocacy and Feedback:
Leverage satisfied customers as advocates and gather feedback for continuous improvement
Cross-functional Collaboration:
Foster collaboration between Customer
Success and other departments to drive overall business success.
Customer Lifecycle Management:
Implement strategies for customer retention and expansion