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Call Center Teamleader at
Found in: beBee S2 KE - 3 days ago
Ital Global Nairobi, Kenya Full timeWe are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the ve ...
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Call Center QA
Found in: beBee S2 KE - 4 days ago
Jiji Nairobi, Kenya Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously ga ...
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Call Center QA
Found in: beBee S2 KE - 5 days ago
Jiji Kenya Nairobi, Kenya Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. · Salary Range : KSh 30,000 ...
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Call Center Representative at
Found in: beBee S2 KE - 1 day ago
Lions Sightfirst Eye Hospital Nairobi, Kenya Full timeEstablished in 1997, Lion's SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services · Call Center Representati ...
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Bilingual Call Center Representative
Found in: beBee S2 KE - 5 days ago
Salix Data Nairobi, Kenya Full timeABOUT THE COMPANY · Founded in 1999 as an imaging and content company, SALIX has expanded its operations to include full-service litigation support, business process outsourcing, and workflow automation. · SALIX has a global footprint, with headquarters and sales offices in Cinci ...
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Call Center Quality Analyst at
Found in: beBee S2 KE - 2 days ago
SunCulture Kenya Ltd Nairobi, Kenya Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for th ...
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Call Center Quality Analyst at
Found in: beBee S2 KE - 1 day ago
Poa Internet Nairobi, Kenya Full timeWe believe EVERYONE in the world deserves access to the internet and affordable communications. · Mission Statement for the Role: · To drive a kaizen culture by providing ongoing support from a quality improvement perspective. · Overall Responsibility: · Implement/develop relev ...
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Bilingual Call Center Representative
Found in: beBee S2 KE - 11 hours ago
Salix Data Nairobi, Kenya Full timeSALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and man ...
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Somali Language Speaking Call Center Agents at
Found in: beBee S2 KE - 4 days ago
Flexi-Personnel Nairobi, Kenya Full timeFlexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consu ...
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Customer Experience Lead at
Found in: beBee S2 KE - 23 hours ago
Ecosafi Nairobi, Kenya Full timeBetter Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price o ...
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Call Centre Agent at
Found in: beBee S2 KE - 4 days ago
HCS Affiliates Group Nairobi, Kenya Full timeHCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. · Call Center Agent · Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agen ...
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Customer Service Representative at
Found in: beBee S2 KE - 2 days ago
SunCulture Kenya Ltd Nairobi, Kenya Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for th ...
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Quality Assurance Analyst
Found in: beBee S2 KE - 5 days ago
Reeds Africa Consult Nairobi, Kenya Full timeABOUT THE COMPANY · Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today's corporate organizations. · Our services include the entire employee life cycle in an organization from the poi ...
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Customer Care Intern at
Found in: beBee S2 KE - 23 hours ago
ENGIE Nairobi, Kenya Full timeENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. · Purpose/Mission · The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journe ...
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QSSK-WACSE-West Africa Customer Service Executive at
Found in: beBee S2 KE - 3 days ago
Q-Sourcing Servtec Group Nairobi, Kenya Full timeQ-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. · Summary · Our client is seeking a highly motivated and skilled individual to actively par ...
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Customer Service Booker at
Found in: beBee S2 KE - 3 days ago
Lafayette Resources Ltd Nairobi, Kenya Full timeLafayette Resources is a Human Capital, and Business Consulting Company, providing an array of top level consulting services. At Lafayette Resources, we are Bold and Tenacious, we love to take on big challenges and win, and we always partner closely with our clients in providing ...
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Customer Service Representative Portuguese Speaker
Found in: beBee S2 KE - 3 days ago
Cigna Nairobi, Kenya Full timeABOUT THE COMPANY · Cigna is a global health service company with 95 million customers around the world and more than 40,000 employees worldwide. As your partner in health, we're available for our customers 24/7 with an expansive network built to help them meet their health goals ...
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Customer Care Call Attendant at
Found in: beBee S2 KE - 4 days ago
Modern Coast Express Nairobi, Kenya Full timeModern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 bran ...
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Customer Service Representative Portuguese Speaker at
Found in: beBee S2 KE - 11 hours ago
Cigna Nairobi, Kenya Full timeCigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. · About the job · You are responsible for the client communication for designated account relationships and Contracts. · You are required to ...
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Customer Service Representative Portuguese Speaker at
Found in: beBee S2 KE - 11 hours ago
Cigna Nairobi, Kenya Full timeCigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. · About the job · You are responsible ...
Sales Tele Service Consultant – Call Center. at - Nairobi, Kenya - Izwe Loans Kenya Limited
Description
Overview:
Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services
Key Responsibilities:
Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.
Build rapport with potential customers to foster long-term relationships and repeatUtilize sales scripts and materials effectively while maintaining authenticity and professionalism.
Close sales by effectively handling objections, negotiating terms, and securing commitments from customers.
Track key performance indicators (KPIs) such as conversion rates, average order value, and sales pipeline velocity.
Requirements
Qualifications:
Diploma in business or related field preferred.
1 plus year working experience with proven track record of success in sales in a tele service or call center environment.
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.Strong negotiation and persuasion abilities, with a results-oriented mindset.
Familiarity with sales techniques, methodologies, and best practices.
Attributes:
Self-motivated and goal-oriented.
Resilient and adaptable to changing circumstances.
Ability to thrive in a fast-paced, target-driven environment.
Company Benefits
Competitive pay package & Medical Cover