beBee background
Professionals
>
Nairobi
Japheth Hosanna

Japheth Hosanna

Customer Support Manager

Customer Service / Support

Nairobi, Nairobi Area

Social


Services offered

I am a highly motivated and experienced professional with a proven track record of success in various roles related to agriculture, operations, and customer service. With over 7 years of experience, I have developed a deep understanding of the business operations and customer expectations.

Approximate rate: KSh 500 per hour

Experience

I am a highly motivated and experienced professional with a proven track record of success in various roles related to agriculture, operations, and customer service. With over 7 years of experience, I have developed a deep understanding of the agricultural sector, from crop management to marketing and sales.

In my previous roles, I have demonstrated the ability to lead teams, build strong relationships with customers and stakeholders, and develop and implement effective strategies to drive business growth. I have a passion for innovation and finding creative solutions to complex problems, as evidenced by my successful implementation of a comprehensive QA program that increased collections by 13%.

As an Agronomic Field Testing and Operations expert, I have experience in identifying and managing strategic demo farms, developing agronomic recommendations, and driving revenue through marketing and branding. I am also well-versed in customer service, having recruited, trained, and managed call center agents and field collections officers, and resolved customer complaints in a timely and effective manner.

Overall, my skills, experience, and passion make me a valuable asset to any organization seeking to improve its agricultural operations, build strong relationships with customers and stakeholders, and drive business growth.

Education

Diploma in Sustainable Agriculture

Professionals who compete with Japheth

Professionals in the same Customer Service / Support sector as Japheth Hosanna

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Japheth

Jobs near Nairobi, Nairobi Area

  • Work in company

    Trade Relationship Manager

    360tf

    ROLES AND RESPONSIBILITIES · Responsible for advancing the sales process, closing new business, and achieving/assisting in sales targets. · Actively participate in the planning and execution of the company's marketing activities, providing vital inputs based on interactions with ...

    Nairobi

    1 day ago

  • Work in company

    Business Development Officer, Broker

    Liberty & Heritage Insurance

    Enabling clients' needs fulfilment through product understanding. Providing sales team support on business acquisition opportunities. · ...

    Nairobi

    1 month ago

  • Develop and grow the Seedcare business across Eastern Africa by driving portfolio acceleration NPI excellence Key Account leadership downstream market development and P-A-S-S execution. · ...

    Nairobi, Nairobi County

    1 month ago