
Japheth Hosanna
Customer Service / Support
Services offered
I am a highly motivated and experienced professional with a proven track record of success in various roles related to agriculture, operations, and customer service. With over 7 years of experience, I have developed a deep understanding of the business operations and customer expectations.
Experience
I am a highly motivated and experienced professional with a proven track record of success in various roles related to agriculture, operations, and customer service. With over 7 years of experience, I have developed a deep understanding of the agricultural sector, from crop management to marketing and sales.
In my previous roles, I have demonstrated the ability to lead teams, build strong relationships with customers and stakeholders, and develop and implement effective strategies to drive business growth. I have a passion for innovation and finding creative solutions to complex problems, as evidenced by my successful implementation of a comprehensive QA program that increased collections by 13%.
As an Agronomic Field Testing and Operations expert, I have experience in identifying and managing strategic demo farms, developing agronomic recommendations, and driving revenue through marketing and branding. I am also well-versed in customer service, having recruited, trained, and managed call center agents and field collections officers, and resolved customer complaints in a timely and effective manner.
Overall, my skills, experience, and passion make me a valuable asset to any organization seeking to improve its agricultural operations, build strong relationships with customers and stakeholders, and drive business growth.
Education
Diploma in Sustainable Agriculture
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