Best professionals offering customer support manager services in Nairobi

Customer Support Manager in Nairobi, Nairobi Area

Overview

The customer support manager is a key position in any organization, responsible for ensuring that customers receive timely and effective support for their queries and concerns.

Professional Requirements

To perform this service, one requires strong communication and interpersonal skills, as well as the ability to work well under pressure. Industry professionals in this field should have a degree in business administration, marketing, or a related field, and at least 3 years of experience in customer service or a related field.

Recommended Accreditations and Certifications

Recommended accreditations and certifications for customer support managers include the Certified Customer Service Representative (CCSR) and the Certified Customer Service Manager (CCSM) certifications.

Tips for Choosing the Best Service Provider

When choosing a customer support manager, consider their experience, skills, and certifications. Look for someone who has a proven track record of providing excellent customer service and who is familiar with the industry and local market.

Questions to Ask Professionals

• What experience do you have in customer support?
• What certifications do you hold?
• How do you handle difficult customer queries?
• What strategies do you use to improve customer satisfaction?

Useful References

For more information on customer support, refer to the following resources: Wikipedia and Customer Service Manager.

Average Prices

The average daily fee for a customer support manager in Nairobi, Nairobi Area is KES 5,000. The fee varies depending on the city in which the service provider is located. For instance, the average daily fee for a customer support manager in Nairobi is KES 5,000, while in Mombasa is KES 4,500 or in Kisumu is KES 4,000.

Requesting a Quote

When requesting a quote for customer support services, provide as much information as possible about your needs and requirements. This will enable the service provider to provide you with an accurate quote and ensure that you receive the best possible service.

Fees for Customer Support Manager freelancers

The average daily fee for the experienced freelancers is KES 5,000.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support Manager in Nairobi is KES 5,000 while in Mombasa is KES 4,500 or in Kisumu is KES 4,000.