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    Relationship Officer - Nairobi, Kenya - Springboard Capital Limited

    Springboard Capital Limited
    Springboard Capital Limited Nairobi, Kenya

    Found in: beBee S2 KE - 5 days ago

    Default job background
    Full time
    Description

    In the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates.

    Members' shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financial lending institution - Springboard Capital Limited.

    RESPONSIBILITIES
    Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services

    Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.

    Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
    Respond to client inquiries regarding applications for credit and credit transactions.
    Generate customer feedback on loan applications.
    Undertake business and home visits to validate applications.
    Undertake timely valuation renewals after contract expiry.
    Prepare and submit timely reports and information for decision making.


    DESIRED SKILLS AND QUALIFICATION
    Holder of a Bachelor's Degree in Business Related Course from a recognized institution
    At least 3 years working experience in a credit-related role in the financial industry
    Professional Banking qualification will be an added advantage
    Proficiency in ICT with strong MS Office and internet ability

    Key Competencies

    Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
    Strong analytical thinking and financial reporting skills
    Communication and interpersonal skills
    Planning and organization skills
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