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Susan Melisa

Susan Melisa

Customer Experience & Administrative Officer
Nairobi, Nairobi Area
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About Susan Melisa:

I am a dedicated, self-motivated and organized professional with a wide experience in administrative functions and customer service that have contributed to smooth, efficient and productive operations. I also thrive in building and maintaining relationships with new, prospective and existing customers. 

 My over 5 years' experience in office administration and over 10 years experience in customer service has contributed to a smooth, efficient and productive operations in the organizations i have worked in.  

I take pride in being committed, passionate, self-driven, detailed oriented, organized and works with enthusiasm and diligence with an understanding that the ultimate goal is to enhance client satisfaction, retention, company growth and my personal development and growth as well. 
My strength is fully in administration which i enjoying doing. Throughout my career i have demonstrated Excellent interpersonal communication skills, organizational skills, multitasking skills, client management skills, Microsoft office skills among other skills descibed in my resume. I have worked in multicultural companies which have exposed me to embrace different cultural backgrounds by working harmoniously as a team. 
I have had opportunities to work with the executive team in providing administrative functions to which i take delight and pride in.
With my experience i am confident that i will of great value to your company

Experience

Dedicated, self-motivated and organized professional with over 5 years’ experience in administrative functions and customer service that contributes to smooth, efficient and productive operations. I thrive in building and maintaining relationships with new, prospective and existing customers.
I take pride in being committed and passionate in everything I do. I work with enthusiasm and diligence with an understanding that the ultimate goal is to enhance customer satisfaction, customer retention, company growth and my personal development and growth.

Education

Bachelors degree in Hospitality and Events Management with an attainment of second class upper division.

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