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Relationship Officer
3 days ago
SMEP Microfinance Bank Nairobi, Kenya Full timeSMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related servi ...
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Relationship Officer at
3 days ago
HF Group Nairobi, Kenya Full timeHousing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. · Principle Accountabilities · Cross sell of bank services & products (cash mgt., trade, ...
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Relationship Officer at
7 hours ago
Bank of Africa Kenya Limited Nairobi, Kenya Full timeBANK OF AFRICA - KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele. · Responsibility Summary: · Manage a portfolio of SME & Retail customers. · Develop new relationships with SME & Retail clients. · Participate in mar ...
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Relationship Officer
1 week ago
Stellar Human Resource Solutions Nairobi, Kenya Full timeJOB SUMMARY · QualificationsBachelor's degree in Business Administration or a related field.Previous experience in a customer-facing role, preferably in the financial services industry.Strong communication and interpersonal skills, with the ability to engage effectively with clie ...
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Relationship Officer at
5 days ago
Stellar Human Resource Solutions Nairobi, Kenya Full timeWe are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind. · Responsibilities · Prospecting and drawing leads for new business from potential clientele, and ...
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Relationship Officer at
6 days ago
Springboard Capital Limited Nairobi, Kenya Full timeIn the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members' shares were to be used as financial guarantee and security for the lending · RESPONSIBILITIES · Grow a healthy loan portf ...
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Relationship Officer
2 days ago
Old Mutual Kenya Nairobi, Kenya Full timeOld Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushin ...
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Relationship Officer at
2 days ago
Old Mutual Kenya Nairobi, Kenya Full timeOld Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushin ...
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Relationship Officer
7 hours ago
Springboard Capital Limited Nairobi, Kenya Full timeIn the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members' shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financi ...
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Relationship Officer at
2 days ago
Letshego Kenya Limited Nairobi, Kenya Full timeLetshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective wa ...
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Branch Relationship Officers
3 days ago
Family Bank Kenya Nairobi, Kenya Full timeABOUT THE COMPANY · Family Bank became a fully-fledged commercial bank in May 2007. The Bank is regulated by the Central Bank of Kenya (CBK) and is also regularly inspected using CAMEL ratings which look at Capital, Assets, Management, Earnings and Liquidity. The bank is a member ...
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Relationship Officer- Government
5 days ago
Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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Relationship Officer- SME
3 days ago
Access Bank Nairobi, Kenya Full timeABOUT THE COMPANY · We deliver sustainable economic growth that is profitable, environmentally responsible and socially relevant. · JOB SUMMARY · We are hiringInterested candidates should send their applications to: and fill out this form: · RESPONSIBILITIES · We are looking fo ...
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CIC Insurance Nairobi, Kenya Full timeCIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · To generate revenues and maintain relationship from the banking sector. · PRIMARY RESPONSIBILITIES: · Ge ...
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Relationship Officer – Corporate Banking at
3 days ago
Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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Senior Underwriter/ Relationship Officer
7 hours ago
Old Mutual Kenya Nairobi, Kenya Full timeOld Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushin ...
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Relationship Officers(2 Positions)
7 hours ago
Springboard Capital Limited Nairobi, Kenya Full timeIn the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members' shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financi ...
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Relationship Officer – Public Sector at
6 days ago
Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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ABC Bank (African Banking Corporation Limited) Nairobi, Kenya Full timeABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet · Summary · As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establi ...
Investment & Relationship Officer - Nairobi, Kenya - Jubilee Insurance KE
Description
ABOUT THE COMPANY
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.
JOB SUMMARY
Job Ref. No: JHIL080 (Re-advertised)Role PurposeThe job holder will be responsible for ensuring efficient processing and assessment of inpatient medical claims within the organization and ensuring accurate assessment and processing of medical claims, ensuring fair and efficient reimbursement while maintaining compliance with regulatory guidelines and adhering to company policies.Key CompetenciesIn-depth knowledge of medical terminology, healthcare procedures, and coding systems.Strong analytical and problem-solving skills.Attention to detail and ability to maintain accuracy while processing complex information.Excellent communication and interpersonal skills.Ability to work independently and manage time effectively.Critical thinking and decision-making abilities.Knowledge of insurance industry practices and claim adjudication processes.Adaptability and flexibility to handle changing priorities and work in a fast-paced environment.QualificationsBachelor's degree in a business, insurance or clinical related fieldGood understanding of the concepts of medical insuranceProficient in the use of Microsoft office suite and packagesProficient in use of Actisure systemRelevant ExperienceMinimum of 4 years' experience in a similar role
RESPONSIBILITIES
StrategySupport the development and implementation strategies to optimize the claims assessment process and enhance efficiency.Identify areas for process improvement and make recommendations for streamlining workflows.Stay updated with industry trends and changes in healthcare regulations to ensure compliance and mitigate risks. OperationalReview and assess medical claims, verifying the accuracy of information provided.Apply knowledge of medical procedures, diagnoses, and coding systems to determine the validity and eligibility of claims.Evaluate medical records, invoices, and other relevant documentation to determine the appropriateness of reimbursement.Communicate with healthcare providers, policyholders, and internal teams to gather additional information or clarify claim details.Adhere to predefined timelines and service level agreements for claims assessment and resolution.Collaborate with internal teams such as underwriting, finance, and customer service to address claim-related queries and issues. Corporate GovernanceEnsure compliance with company policies, procedures, and regulatory guidelines.Maintain confidentiality and handle sensitive information in accordance with data privacy laws and regulations.Adhere to ethical standards and maintain professional conduct while dealing with confidential or sensitive matters.
REQUIRED SKILLS
Risk management, Budgeting, financial planning, Reporting, Analytics, Risk analysis, Handling claims, Leadership skills
REQUIRED EDUCATION
Bachelor's degree