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    Regional Relationship Officer – Bancassurance - Nairobi, Kenya - CIC Insurance

    CIC Insurance
    CIC Insurance Nairobi, Kenya

    2 weeks ago

    Default job background
    Full time
    Description
    CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi


    PURPOSE:
    To generate revenues and maintain relationship from the banking sector.

    PRIMARY RESPONSIBILITIES:
    Generating new business from the Banking sector as per the set targets;
    Servicing existing client Banks;
    Training new and existing clients on various CIC products;
    Attend to customer queries and complaints;
    Liaising with the various departments to ensure timely service delivery to the client;
    Attend and participate in the various key activities in the department;
    Providing timely and accurate quotations within the stipulated turnaround times;
    Gathering market intelligence to ensure updated product offering
    Participate in the preparation of annual revenue budget;
    Follow up to ensure renewals are at the acceptable rate;
    Liaising with service providers to ensure timely customer service;
    Promoting CIC Group brand.


    PERSON SPECIFICATIONS

    Academic Qualifications :
    Bachelor's degree in Commerce or in a related field

    Professional Qualifications

    Certification in either of the following; ACII, AIIK or COP

    Experience

    Up to two (2) years' relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Excellent customer care skills
    Good negotiation skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
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