-
Kenya Association of Manufacturers Nairobi, Kenya Full timeKenya Association of Manufacturers is the representative organisation for manufacturing value-add industries in Kenya. Established in 1959 as a private sector body, KAM has evolved into a dynamic, vibrant, credible and respected business association that unites industrialists and ...
-
Sales Coordinator
3 weeks ago
Mawingu Networks Nairobi, Kenya Full timeABOUT THE COMPANY · We strive to offer meaningful internet connectivity to underserved markets. What makes a connection meaningful? The right speed Enough data Consistent connection Affordability Enables socio-economic opportunitiesWe strive to offer meaningful internet conn ...
-
Product Development Officer
1 week ago
Rose Avenue Group Nairobi, Kenya Full timeRose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research · Summary · A leading group in the Agricultural Industry, focused on life, sustainabil ...
-
Country Growth
3 weeks ago
African Management Institute (AMI) Nairobi, Kenya Full timeAMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice. · Position Summa ...
-
Financial Controller at
1 week ago
Tatu City Limited Nairobi, Kenya Full timeTatu is a project of Rendeavour, Africa's largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour's vision goes beyond alleviating what is a ...
-
Palladium International Nairobi, Kenya Full timePalladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations. · Summary · Palladium is seeking a Regi ...
-
Senior Associate, People
1 week ago
Evidence Action Nairobi, Kenya Full timeEvidence Action scales proven interventions that improve the lives of millions. We only implement cost-effective programs whose efficacy is backed by substantial rigorous evidence. We identify innovative, appropriate financing mechanisms and build best-practice operational models ...
-
Sales Unit Manager
1 week ago
Izwe Loans Kenya Limited Nairobi, Kenya Full timeIzwe Africa Holdings is a specialist Financial Solutions Group targeting both the formally and informally employed markets with the primary offering of unsecured loans to the under-banked. The Group has grown into a dynamic, rapidly developing pan-African micro-financier and insu ...
-
Geotechnical Engineer
1 week ago
Tatu City Nairobi, Kenya Full timeABOUT THE COMPANY · Tatu City is part of Rendeavour, Africa's largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour's vision goes beyond al ...
-
Technical Assistance Coordinator at
1 week ago
DT Global Nairobi, Kenya Full timeDT Global, built on more than 50 years of experience from AECOM International Development, Development Transformations, and the Global Peace and Development (GPD) Charitable Trust, applies ingenuity, evidence, and passion to everything we do. Grounded in decades of technical expe ...
-
Technical Assistance Coordinator at
1 week ago
DT Global Nairobi, Kenya Full timeDT Global, built on more than 50 years of experience from AECOM International Development, Development Transformations, and the Global Peace and Development (GPD) Charitable Trust, applies ingenuity, evidence, and passion to everything we do. Grounded in decades of technical expe ...
-
Head of Growth at
1 week ago
Peach Cars KE Nairobi, Kenya Full timee-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our ...
-
Head of Growth at
6 days ago
Peach Cars KE Nairobi, Kenya Full timee-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our ...
-
Monitoring, Evaluation and Learning
2 days ago
Mercy Corps Nairobi, Kenya Full timeMercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. · General Position Summary · The MEL Manager is a core member of the CCS Secretariat team. The MEL Man ...
-
Operations Officer(Systems and Tech) at
1 week ago
Namati Nairobi, Kenya Full timeNamati is dedicated to placing the power of law in the hands of people. For billions of people around the world, the law is broken. · Summary · The right person for this role is meticulous in their attention to detail, thorough, and sees tasks through to 100% completion. They are ...
-
Community Manager at
1 week ago
East Africa Venture Capital Association (EAVCA) Nairobi, Kenya Full timeEAVCA is the representative organization for private equity and venture capital funds in East Africa, with a growing membership of private capital investors and advisors looking at the region for growth. · Summary · EAVCA is seeking a dynamic and proactive individual to join our ...
-
Personal Assistant at
1 day ago
Flare Emergency Response Nairobi, Kenya Full timeFlare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. · About the role: · We're seeking a dynamic and proact ...
-
Manager – Lending Commercialization
1 week ago
KCB Group Nairobi, Kenya Full timeABOUT THE COMPANY · KCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region. · JOB SUMMARY · The PersonFor the above position, the successful applicant should have the follo ...
-
Program Development and Learning Manager
1 week ago
International Alert Nairobi, Kenya Full timeABOUT THE COMPANY · International Alert has been working for 30 years with people directly affected by conflict to find peaceful solutions. · JOB SUMMARY · The purpose of this position is to provide leadership within the Kenya/ Horn of Africa (HOA) program to design, secure and d ...
-
Regional Product Manager
1 week ago
Execafrica Recruitment Limited Nairobi, Kenya Full timeExecafrica Recruitment Limited was founded in 2019 with Recruitment Experts who have more than 15 years of combined experience in Recruitment, Executive Search, Headhunting and Manpower planning. · Salary - Open for discussion · A transport and logistics firm is seeking for resul ...
Customer Growth Coordinator at - Nairobi, Kenya - Flexi-Personnel
Description
Flexi Personnel Ltd is a HR Company that was founded in 2008.It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support.
What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients' recruitment and payroll needs.
We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client's specification.As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services.
We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.About the role.
The Customer Growth Coordinator will support the Kenyan business and customer team by coordinating all the growth activities across the Kenyan business, running post campaign analysis on the different initiatives, working with the local and regional CRM teams to manage comms, support the creative and data driven ideas for our growth initiatives and help create and coordinate the development of the assets for local campaigns.
This role requires a creative and data driven individual, that will run experiments to understand the impact of specific initiatives on the marketplace.
This role calls for a combination of communication and stakeholder management skills, data driven thinking, and the interpersonal ability to work with teams across the business.
Further, as Uber Eats remains a fast-paced environment, we are looking for a highly adaptable candidate who can switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.
What you'll do.Improve or innovate new processes by identifying operational areas of improvement to keep the customer team as efficient as possible.
Coordinate projects that leverage data to develop an in-depth understanding of our customers (compelling 'stories' and synthesized insights) and coordinate initiatives to generate demand for the business.
Identify opportunity areas, influence cross-functional partners, and execute projects to deliver sustained and material growth.Geo level growth initiatives, better to understand business context and market opportunity, surface gaps and opportunities, and develop business plans to build cross-functional alignment on actions to improve customer success and business growth.
Own post campaign analysis and communicate the outcomes / insights to various stakeholders to aid strategic decisions that lead to improved customer campaigns.
Understand, track, and improve metrics such as customer lifecycle, quality, and profitability.Stakeholder management to assist coordination and alignment for promotions, acquisition, engagement, and re-engagement of customers
Basic Qualifications.
Bachelor's Degree in a commercial/ technical field.
Focus on business strategy, innovation, digital marketing, analytics.
Have experience working with diverse teams.
Have experience working on cross-functional projects.
Proven analytical thinking, project management skills, and exceptional organizational skills are essential.
Curious and creative mind that can think strategically and tactically, with attention to detail.
Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.
Stakeholder Management:
Engaging, informing, and gaining the support of various stakeholders.
Taking time to build helpful relationships, earning the respect and trust of others within the organisation through strong emotional intelligence.
Planning & Organizing:
Appropriately prioritising and planning of projects and/or tasks that maximise the benefit for the organisation. Setting up and maintaining systems to appropriately structure and keep track of tasks and projects.
Business Acumen Possessing a logical approach to assessing business impact of campaigns and marketing initiatives.
Understanding and being fully aware of how our business operates and how it makes money and sustains profitable growth, now and in the future.