Medical Assistant, Float - Nairobi, Kenya - International Planned Parenthood Federation (IPPF)

Description

ABOUT THE COMPANY

The International Planned Parenthood Federation (IPPF) is a global service provider and a leading advocate of sexual and reproductive health and rights for all. For more than 60 years IPPF has been at the forefront of the battle to ensure women have the right to decide about their future – issues such as who they live with, what happens to their bodies, how many children they have.

JOB SUMMARY

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide excellent customer service in a non-judgmental, empathetic manner to patients.Non-Essential FunctionsAssist in training of new staff and volunteers by demonstration and observation of techniques and proceduresPerform clerical and administrative duties, as directed by managerOther duties and responsibilities as assignedWe Are Looking For Someone With The FollowingEducation:High School diploma or equivalentGraduate of an accredited medical assistant program-or-Experience:0-2 years comparable clinical back office medical assistant experienceReproductive and/or family planning health care experience preferred

RESPONSIBILITIES

Travel to all of our five health centers: Alhambra, Baldwin Park, Glendora, Highland Park, and PasadenaAdhere to affiliate goals and policies on patient care, professionalism, wait time in-clinic and on the system for addressing patient complaintsParticipate in health center efforts to achieve established goals for productivity and quality metricsParticipate in health center/affiliate efforts to achieve established revenue goalsPerform and/or coordinate the following back-office functions:Obtain social history, triage and educate patients ensuring informed consent triageProvide options, counseling, abortion referrals, education on all PP services and recommend appropriate testingPerform basic lab work (e.g. Hgb, pregnancy test, urine dipsticks, venipuncture, injections, blood draws) package specimens for outside lab tests, record lab results.Obtain vital signs (blood pressure, height, weight, etc.)Clean and sterilize equipment and stock lab and exam roomsSupport Clinicians as neededGather information regarding sensitive subjects such as intimate partner violence, STIs, risks of sexual activity for early teens, abortions and domestic violenceInput and update patient information accurately into the Agency's Practice Management and Electronic Medical Record systemsOngoing communication with Patient Flow Coordinator, Health Center Manager, and other health center staffSchedule appointments for family planning including but not limited to contraceptives, abortion services and other specialty servicesComply with all safety policies and procedures including infection control, including OSHAComply with all regulatory requirements (e.g. TB testing, biannual review of emergency policies, procedures and drills, annual OSHA training review, etc.) per agency policy and regulatory mandatesAttend trainings, staff meetings, DEI trainings, and in-services to maintain and increase knowledge of protocols and proceduresEnsure patient satisfaction and confidentialityTreat everyone with empathy, compassion and respectPrepare center for opening and secure for closing, as requiredUnderstand the organization's services and prioritiesCollaborate and cooperate with other team members to get the job doneIdentify and report errors, near misses, employee, patient and customer safety concerns in a timely mannerAs a mandated reporter, proactively communicate and identify risks to supervisor or appropriate agency in order to minimize risk when possibleComply with PPPSGVs Code of Conduct and maintain the highest level of professional and ethical standards and act in compliance with both the letter and spirit of all applicable laws and regulations

REQUIRED SKILLS

Ability to coordinate, Collaboration, Team leadership, Communication, Documentation and record keeping

REQUIRED EDUCATION

Bachelor's degree