Angela Muthoni

An enthusiastic and reliable individual with internship and part time experience working in communications, hospitality and NGO. Good in customer service to reduce errors improve accuracy and efficiency, achieve organizational objectives and maintain excellent customer experience. A detailed oriented professional with experience in coordinating, planning and multitasking while ensuring customer satisfaction and clear communication. Seeking for an opportunity to build my skills set as I contribute to the growth of the organization.

GLADFOOD HOTEL LTD
CASHIER
-Greeted customers entering the hotel and responded promptly to customer needs.
-Tallied cash drawer at the beginning and end of each work shift.
-Worked closely with hotel manager to solve problems and handle customer concerns.
-Register sales by scanning items, itemizing and totaling customers' purchases.
-Handled all cash transactions.
-Record customer orders at the counter.

AMREF HEALTH AFRICA IN KENYA
CLERICAL/ ADMINISTRATIVE ASSISTANT
-Carrying out administrative duties such as filing, typing, binding, scanning, photocopying and printing out documents.
-Office float reconciliation and surrenders and banked under spent office float.
-Replying to emails, face to face enquiries and answering and directing phone calls to appropriate parties.
-Booking meeting rooms using the ERP intranet system and making hotel and restaurant reservations.
-Support in processing activity advance surrenders and processing invoices.
-Standing in for the Personal Assistant/ Executive Secretary when on leave including managing the country director’s diary.

VISION INSTITUTE OF PROFESSIONALS 2018- 2021 CPA
Part I and II
MAHANAIM COLLEGE 
2015-2015
Chinese Hsk 1
RWATHIA GIRLS SECONDARY SCHOOL 2011-2014 K.C.S.E. Mean Grade C+.