DAVID ONYANGO

Position: Operations Manager

Key Achievements:

Stock taking and Implementing Point of Sale System (POS); Loyverse Point of Sale System.

Responsibilities:

• Budget creation and tracking for yearly, quarterly and monthly periods for respective branches.
• Accounts receivables, payable & reconciliation functions.
• Loyverse system implementation and training to the team of sales executives
• Logistics and office supplies ordering functions.
• Human resource functions; drafted documents i.e. code of conduct (COC), Performance improvement Programs     (PIP), capturing and arranging for leaves and off days. 
• Customer service head; By scheduling communication for sales and aftersales feedbacks from customers, managing bulk messages and formulation to suit respective sale events, managing calls and ensuring proper and effective communication through emails, calls, among other modes.
• Marketing supervision; structuring marketing plans, training and planning on sales trainings and tackling of social media chat responses.
• Tracking stock levels and performing data entry functions and analysis.
• Working with social media team to ensure synchrony in content postings, bulk SMS (Bongatech System) etc. to viewers.
• Executive administrative duties; scheduling meetings, taking meetings, tracking projects, supervising team and tracking sales.
• Scheduling trainings and seeking external training programs for the team to increase efficiency in service delivery.

Position:  Executive Assistant

Key Achievements:

• Spearheaded the System Life Cycle Development platform that breaches gaps between service seekers and service providers in Kenya, Zambia, and Uganda for gig economy.
• Supported the CEO and Managing Director  in communication and management of teams and projects
• Tracked  projects and deliverables (Project Management)
• Provided budgetary support and ensured projects stay within the budget
• Oversaw  HR functions, Accounting function, and Sales functions
• Lead motivated and supported  teams across the organization
• Office Inventory management
• Seeking for partnerships
• Events Planning

Responsibilities:

• Filed and retrieved corporate records, documents, and reports. Received and responded to mails.
• Capturing minutes and prepared documents for review and presentation by boards of directors, committees, and executives.
• Read and analyze incoming memos, submissions, and distributed them as needed.

Position:  Operations Manager (Rongai Branch)

Key Achievements:

• Designed a structural working policy across the accounting (invoicing) department, store department, and dispatch team for efficient workflow and timely deliveries.
• Initiated expansion of Rongai showroom that is currently eight months-old making it the 3rd Zetu Furniture showroom and store. Sales are increased at least not less than KSH 4million each month for Rongai branch.

Responsibilities:

• Warehouse Senior Manager-Inventory management.
• Accounts receivables and payables functions.
• Showroom Senior Manager- Designing and showcasing furniture.
• Stock review, selection, and Presentation.
• Communication, training and supervision of daily operations to ensure staff and furniture safety.
• Head of the customer service and policy formulation committee
• Oversaw receiving, warehousing, and distribution operations.
• Implemented operational policies and procedures.
• Implementing and overseeing security operations.
• Ensured proper branding, events planning and promotion.
• Maintained documentation and kept accurate records of warehouse and showroom activities.

Position:  Accountant & Assistant to the Physical Plant Manager

Key Achievements:

• Supported the DVC-Financial Administrator in some key accounting functions (contractors and sub-contractors settlements and documentation) for a Multimillion Multipurpose Complex project till completion. [Oct 2018 - Sept 2019]
• Implementing a developed ticket-raising system that aided the Physical Plant Department in repairs and maintenance as Assistant to the Physical Plant Department Manager. 

Responsibilities:

• Opened, sorted, and distributed incoming faxes, emails, and other correspondence.
• Welcomed and attended to visitors by offering support to my line managers
• Accessed the Sunplus Accounting system for postings, reports generation and other accounting tasks.
• Preparation and presentation of payments as well as reporting on projects i.e. construction payments, purchases etc.
• VAT remittances for contractors', the deputy Vice-Chancellor of Financial Administration, Physical Plant Manager, and Contractors.
• Ensured timely monthly payments for utilities and contractors ( Accounts payable functions).
• Managed outsourced tenders for suppliers and contractors with guidance from line Manager.
• Supervised the Maintenance department staff and outsourced projects in support of my line manager.
• Stock management in physical plant and office inventory restocking in charge.

• Jun 2020 –  Dec 2021: Verbit Company. Transcriptionist
• Jun - Sept 2018: Entry Level Sales and Marketing Personnel at Nkiita Movers 
• Jan - May 2018: Volunteer Internship at Platinum Credit 
• Sept 2012 - Jan 2013: Cash Receivables and Payable Accounts Intern at Egerton University