Christopher Kamau

Freelance Writer, Blogger, Web Design

Administrative

Karen, Nairobi Area

Services offered

I am compassionate, patient, and highly organized with a strong desire to help others.
I am confident that I can be a valuable asset to your team, and I look forward to the opportunity to discuss further with you in this regard. Thank you so much for your time and consideration.

On a more personal level, I would describe myself as a simple gentleman who really Loves the Lord and matters of His Kingdom. I always strive to see the good within everyone. I'm witty and sensitive to peoples' feelings. My peeps find my sense of humor to be one of the magnets that fondly draw people close to me. I enjoy intellectual conversations but am far from the judgemental type.

Blogger

Customer service representative

Sales coordinator

Freelance writer

Bank teller

Web design

Approximate rate: KSh 650 per hour

Experience

January 2015 - November 2021
Sales Coordinator
Antarc Limited
Location: Nairobi, Kenya

Consistently exceeded all assigned sales goals between the years 2015 and 2021.
Supervised the company’s largest sales outreach program, bringing in Ksh.23.8 million worth of revenue.
Implemented a new series of sales programs and procedures, thereby increasing sales revenue by 50%.
Devised an order processing system that increased processing efficiency by 65%.
Grew customer base by 46%, by implementing a resourceful sales system.
Implemented an outreach system which was instrumental in the retention of 16 corporate accounts.
Cut costs by 70% by introducing a new vendor to the company management.
Streamlined sales processes within the department, as a result, increased efficiency by 80%.
Trained 39 individuals to work as sales representatives, as part of their induction program.

February 2011 - December 2014

Bank Teller and Customer Service Representative
Family Bank Ltd.
Location: Nairobi, Kenya

Consistently met all reconciliation deadlines between the years 2011 and 2014.
Exceeded annual goals by aggressively cross-selling the company’s new products and services to counter clients.
Successfully resolved an outstanding issue with a client, which had remained unresolved for over 6 months.
Selected out of 40 tellers in 5 branches to train in advanced transactions including foreign exchange.
Brought onboard 3 new corporate clients, which increased the bank’s annual revenue by 55%.
Trained 24 tellers (in batches of 6) as part of their induction program training.
Created and implemented metrics to identify clients’ potential product and service needs, which was considered 60% more effective than the ones already in place.
Reconciled a particularly difficult cash report, which had previously been worked on unsuccessfully by 6 other tellers.
Successfully processed 45 checks in 1 hour, during a staff shortage incident on a busy day at the bank.