Eric Muraya
Services provided: Dynamics 365 , Zoho CRM , Microsoft Dynamics CRM
About Eric Muraya:
A highly enthusiastic, motivated, compassionate, and self-driven Microsoft certified (IT) expert with vast experience in dealing with a broad range of business systems.Passionate to ensure top-notch system support practices by demonstrating high-end ethical standards. A dedicated member of the multidisciplinary support team known for excellent technical. skills: the ability to remain calm under pressure; and strength in making swift, correct decisions.Outstanding interpersonal, organization, problem-solving critical analysis, leadership, and communication skills, great team player, consultative, and able to learn new tasks swiftly. I am driven by a high sense of integrity and work ethic which I can flexibly adapt.
Experience
Microsoft Dynamics Trainer and ticket management.•Microsoft Dynamics System Products Supportand Implementation.•Network Management.•User Support and Training.•Microsoft Dynamics 365 for Finance and Operations Implementation.•Data Analysis by use of the Power BI tool.•System development: languages (CAL, C#) and Report builder.•Server Management•Clients Supported includeKenyaCopyright Board, ICT Authority, Kenya Medical Centre(KEMRI), Kenya Rural Roads, KK Security, and NACOSTI
Education
Technical University ofMombasaBachelor Of Science Information Technology (IT), Second Class Honours (Upper Division).
•Microsoft Certified: Dynamics 365 (ERP)•Microsoft Certified: Dynamics 365 (CRM).•Azure training and management
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