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Operations Manager at
1 week ago
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Operations Manager at
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Operations Manager at
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Operations Manager at
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Operations Manager
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Operations Manager
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Operations Manager
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Finance and Operations Manager at
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Fleet Operations Manager
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Finance & Operations Manager at
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Field Operations Manager
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Branch Operations Manager at
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Client Operations Manager
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Field Operations Manager at
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Finance and Operations Manager
1 week ago
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Operations Control Manager at
1 day ago
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Vas Business Operation Manager - Nairobi, Kenya - Huawei Technologies
Description
JOB SUMMARY
Required skillsBachelors degree in Management science or any related field is a mustProven experience as Business Operation Manager or similar positionExperience in customer service is requiredProficiency with the necessary technology, including computers, software applications, phone systems, etc.Outstanding communication and interpersonal skillsExcellent organisational skills with a problem-solving ability
RESPONSIBILITIES
Forecast, plan and monitor the department's budget.Drive and own Sales processes, reporting and policy adherence and documentation.Provide Sales and distribution with performance reports on all SD KPIs such as activations, primary airtime sales, remuneration earnings and business updatePrepare presentations on weekly and monthly performance for Commercial Reviews.Provide Group office with updates on Department's initiatives and performance outcomes.Track, measure and evaluate on a monthly basis all key KPI's of new launches for a period of two months.Manage, coach and develop a highly motivated team of commercial analysts.Work closely with IT to ensure that all reporting requirements are taken in to account.Support the Sales team in developing and implementing cascaded strategies and initiatives; providing clarity to other departments, Channel Partners and field sales management team to ensure that mechanics, processes and procedures are well understood and followed.Liaise with other departments on business re-engineering processes relating to distribution team and Sales partner support.
REQUIRED SKILLS
Customer service, Business development, Leadership skills, Negotiation, Team leadership
REQUIRED EDUCATION
Bachelor's degree