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    Administrative Assistant at - Nairobi, Kenya - Flexi-Personnel

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    Full time
    Description
    Flexi Personnel Ltd is a HR Company that was founded in 2008.

    It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support.

    What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients' recruitment and payroll needs.

    We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client's specification.

    As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services.

    We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.

    JOB PURPOSE
    The job holder will be responsible for day-to-day administrative roles in the organization.

    KEY DUTIES AND RESPONSIBILITIES
    Schedules weekly assigned visits tasks for all field employees including Nurses, Physical therapists, Occupational therapists, home health aides.
    Manage schedule changes in a timely manner.
    Review Prior authorizations from insurances to ensure the schedule matches visits approved.
    Reports scheduling concerns to the clinical managers in a timely manner.
    Coordinates and manages scheduling projects as designated by the Branch Manager/Administrator to improve internal scheduling processes.
    Completes a weekly report.
    Cooperates with appropriate staff regarding investigation of client complaints/concerns.
    Processing the issue(s) to resolution and documenting all facts of the case, in collaboration with the supervisor/Branch Manager.
    Participates in the Performance Improvement Committee process as requested.
    Cooperates with the supervisor regarding new processes developed to improve workflow and efficiency.
    Participate in the process of training paras on proper documentation per care plan.
    Other duties as assigned.


    MINIMUM QUALIFICATION AND EXPERIENCE
    University degree in a Business-Related Field.

    3 plus years recent experience as an administrative assistant / office manager / scheduling coordinator / Program coordinator in healthcare field or other related field.

    Familiarity with ERP systems is required.
    Excellent analytical skills using Microsoft Excel.


    SKILLS
    Quick learner with the ability to adapt to changing environments.
    Excellent computer literacy
    Prioritization and problem-solving
    Organization and planning
    Research and analysis.
    Attention to detail.
    Proficiency with Microsoft Office

    Must have superb interpersonal and organizational skills with the proven ability to work independently and in a team setting.

    Must have exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.

    Ability to multitask.


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