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    Brand Representative at - Nairobi, Kenya - Workforce Africa

    Workforce Africa
    Workforce Africa Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description
    Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent.
    Summary


    As a successful candidate, you will be involved in increasing brand awareness and sales by promoting their products through various media channels.

    You will work closely with the sales and marketing division to achieve its marketing goals and objectives, such as communicating the value of our products to customers, tracking customer feedback, and representing the brand at launches and events.

    To excel in this role, you will have excellent communication and networking skills and a strong presence on social media.

    Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles.


    Brand Ambassador Responsibilities:
    Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
    Educating customers, retailers, and distributors about our products.
    Creating website and social media content in order to drive brand awareness and attract new customers.
    Building rapport with customers and vendors.
    Monitoring customer feedback and escalating complaints to the marketing department.
    Tracking customer preferences, metrics, and media campaigns.
    Representing the company at product launches, events, and trade shows.
    Brainstorming ideas and participating in training and workshops.
    Maintaining a positive image of the brand at all times.


    Brand Ambassador Requirements:
    Bachelor's Degree in Marketing or related field.
    Prior experience in a customer service environment.
    Excellent verbal and written communication skills.
    Friendly, approachable, and outgoing personality.
    Working knowledge of social media platforms and tools.
    Adaptable with the ability to prioritize tasks.
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