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Head Operations at
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Head of Operations and Technology at
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Head of Operations and Technology at
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Head of HR Operations at
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Head of Operations and Programs
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Deputy Flight Operations Manager
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HRT Assistant
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Head of Guarding at
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Tax Manager at
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Equity Bank Kenya Nairobi, Kenya Full timeEquity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi · Role Brief · The Tax department encompasses roles accountable fo ...
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Financial Controller at
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Kyosk Digital Services Nairobi, Kenya Full timeA kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail ...
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Executive Assistant at
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Still I Rise Nairobi, Kenya Full timeOn 8 December 2020, we inaugurated the Still I Rise International School in Nairobi, thanks to the support of many friends and donors. Our school is located in Mathare, Nairobi, an area strategically chosen to welcome the city's forgotten children · Salary Range : Sh 30,000 - KSh ...
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Technical Project Assistant at
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Risk & Compliance Officer at
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Sanlam Investments East Africa (SIEA) Nairobi, Kenya Full timeSanlam Investments East Africa (SIEA) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance,with over KShs 230 billion (approximately US$ 2.3 billion) in assets under management. SIEA is part of the Sanlam Group, thr ...
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Head Chef
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And Beyond Nairobi, Kenya Full timeEvery day, over 2 000 &Beyonders set out to leave our world a better place by delivering an extraordinary guest experience. We have shared this ethos, of caring for the land, wildlife and people, since our inception in 1991; where a humble pledge was made in Africa and, now, appl ...
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Senior Audit Manager
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Old Mutual Kenya Nairobi, Kenya Full timeOld Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushin ...
Head of Operations at - Nairobi, Kenya - Technobrain
Description
With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development.
Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Management, Tax & Customs, IT Training, Business Process Outsourcing, host of e-Government solutions and Digital products.
POSITION OVERVIEW
The Head of Operations will be responsible for managing teams, ensuring project execution within budgets and timelines, reporting project health and profitability to the management, advising on risks and mitigation strategies, and maintaining client relationships at the highest levels.
Required Skills & Experience:
Experience
Proven experience of at least 8 years of proven and verifiable experience in heading a delivery organization within the IT services industry.
Proven customer management and relationship skills are essential, including experience engaging with clients at CXO levels.Excellent verbal and written communication skills, with the ability to effectively communicate with internal teams, clients, and senior management.
Strong analytical and problem-solving skills, with the ability to analyze complex situations and make strategic decisions.Demonstrated leadership abilities with a track record of leading teams to achieve successful outcomes.
Bachelor's degree in a relevant field, MBA or equivalent is a plus. Certification such as PMP (Project Management Professional) and Prince 2 are required.
Responsibilities:
Team Management:
Direct and oversee the performance of various teams within the organization, ensuring they are aligned with company goals and objectives.
Provide leadership and guidance to promote a positive and productive work environment.Project Execution:
Ensure that all projects are executed efficiently within established budgets and timelines. Monitor project progress, identify potential issues, and take corrective actions as necessary to ensure successful project delivery.
Financial Reporting:
Prepare and present regular reports to the management on the financial health and profitability of projects. Provide insights and recommendations for improving financial performance.
Risk Management:
Identify potential risks to project delivery and develop strategies to mitigate these risks. Work closely with project teams to implement risk management plans and ensure their effectiveness.
Client Management:
Build and maintain strong relationships with clients, including engagement at CXO levels. Understand client needs and expectations and ensure that the organization delivers high-quality services that meet or exceed client requirements.
Experience in
Public Sector Projects:
Preference for candidates with experience in managing and delivering large turnkey projects in the public sector, particularly in sub-Saharan Africa.
This includes an understanding of the unique challenges and requirements of public sector projects in the region.Internal Oversight:
Oversee the internal IT team, Project Management Office (PMO), and internal compliance functions. Ensure that these internal departments are operating efficiently and effectively to support the overall business objectives.