Jobs
>
Nairobi

    Senior Manager/ Lead - Nairobi, Kenya - Safaricom Kenya

    Safaricom Kenya
    Safaricom Kenya Nairobi, Kenya

    1 week ago

    Safaricom Kenya background
    Full time
    Description
    Safaricom is the leading provider of converged communication solutions in Kenya.

    In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.


    SUMMARY
    Reporting to the Tribe Lead – Digital Services , the role purpose is;

    Lead in building and managing high quality digital services technology roadmap based on business vision and strategy to support scale & experience.

    Collaborate with stakeholders to define and clearly communicate digital platforms vision and strategy.
    Oversee the delivery of robust digital platforms (service delivery platform, content aggregator & AdTech) - that offer superior journeys across content platforms
    Oversee all aspects of backend development including API and core functional logic, with add on skill of frontend development for the digital content platforms
    Define the Vision so that the different squads clearly visualize the expected outcome by the user and manage the platform backlog
    Responsible of the overall leadership for Platforms development, commercialization and rationalization.
    Engage Product Owners, Tribe Leads, and Tech Area Leads to allocate Chapter members and ensure Squads have proper technical resourcing and functional expertise to deliver the best digital platforms
    Partnering with local and global technology partners to identify and influence development of latest digital products.
    Execute AI/ML for personalized customer engagement and deliver intuitive digital journeys across all content platforms
    Incorporate benchmarking information as well as best practices and lessons learned from to define best-in-class platforms that offer superior customer experience
    Drive the adoption and implementation of Agile best practices within the Platforms development team
    Attend agile ceremonies and demo/present the development work incrementally
    Optimize the deployment of Chapter members across Squads and line-manage Chapter members to guide and develop their skills and expertise
    Serve as a "player-coach," spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance


    RESPONSIBILITIES
    Agree with the business and all stakeholders on the Platforms roadmap and deliverables for each quarter and drive innovation
    Deliver a stable and in best in class platforms for superior customer experience
    Serve as a "player-coach," spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance
    Bring expertise in full stack development, Performance, and stability of custom-built platforms to serve the needs of content customers
    Analyze customer insights, usage patterns, competition activities, and market scenario to draw insights into customer usage /behavior to design and optimize the product and platforms
    Develop the commercial case and secure commercial approvals for the Product & Platforms
    Oversee the Product & Platform commercial plan deliverables by working with Stakeholders and prepare and update all documents.
    Present Formal product & platform commercial performance in weekly and monthly reviews (Customers, Transactions, penetration Revenues, tNPS, ARPU etc.
    Collaborate with stakeholders to define and communicate the product vision and strategy.
    Work closely with other stakeholders including the brand and segment team to define a clear and precise Go To Market strategy and channel engagement including visibility requirements
    Promote a culture of continuous improvement by identifying areas for optimization and innovation.
    Implement and measure key performance indicators (KPIs) to track product team performance.
    Collaborate with other Chapter Leads and teams to share best practices and lessons learned.
    Facilitate Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.


    QUALIFICATIONS
    Bachelor degree in IT/Engineering from a recognized University

    Total 6+ years' relevant software development experience, including experience leading development teams and solving complex problems for business functions.

    Significant expertise in product software development, with a desire to remain 'hands on'.
    Lead-level Full-stack coding experience Backend/API (J2EE), Front end/UI (React or similar).
    Knowledge of multiple back-end languages (e.g. Python, Node JS, Typescript).
    Knowledge of multiple front-end languages and libraries (e.g. React, , HTML/ CSS, JavaScript).
    UI/UX front-end tools and frameworks, APIs, relational databases and other persistence technologies, integration tools and strategies, etc.
    Strong understanding of Cloud offerings (AWS) and capabilities.

    Strong software design & development principles, with a focus on system stability, reusability and performance optimized for a global audience.

    Experience leveraging DevOps tools and principles.
    Experience in Agile Methodologies, establishing a culture of continuous improvement, understanding, and applying a "servant leader" mindset.
    Strong communications, influencing and stakeholder management skills.
    Certified Scrum Product Owner (CSPO) or Certified Scrum Professional (CSP) certification is a plus.
    Demonstrated ability to drive systems strategy and execution.
    A passion for staying up-to-date with industry trends and best practices.
  • One Acre Fund

    Manager Training and Support Lead at

    3 days ago

    One Acre Fund Nairobi, Kenya Full time

    One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. · About The Role · One Acre Fund has nearly 400 mid level managers who will develop into our futur ...

  • Liberty

    Customer Service

    6 days ago

    Liberty Verified Company Nairobi, Kenya Remote job with geographical restriction Full time KSh45,000 - KSh60,000 per month

    Job Purpose · The Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. · Duties and Responsibilities · Guide and lead the team members to deliver ...

  • Black Pen Recruitment

    Relocate to Malta D365 F&O Principal Consultant

    1 week ago

    Black Pen Recruitment Nairobi, Kenya

    Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, ...

  • M365Connect

    Marketing Lead Direct Outreach Specialist

    1 day ago

    M365Connect Nairobi, Kenya

    Marketing Lead – Direct Outreach Specialist · Location: Remote - Full-time · About Us: Join our dynamic tech IT recruitment startup, where we connect top-tier Microsoft professionals with leading companies. At M365Connect, we are dedicated to revolutionizing recruitment with our ...

  • Black Pen Recruitment

    Relocate to Malta D365 CE Lead Functional Consultant

    1 week ago

    Black Pen Recruitment Nairobi, Kenya

    Our client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resour ...

  • FilmAid

    Program Manager at

    1 week ago

    FilmAid Nairobi, Kenya Full time

    FilmAid is an international development and humanitarian communications organization that harnesses the power and influence of media and the arts to respond to emergencies as well as promote social change through dialogue in order to protect the wellbeing of displaced and vulnera ...

  • CSI Energy Group

    Country Director

    1 week ago

    CSI Energy Group Nairobi, Kenya Full time

    A diversified African centric network of companies providing sustainable solutions to the energy sector across Africa. Today we commit ourselves to a sustainable future where everyone can achieve success and where access to energy is possible. · Summary · As the Country Director ...

  • Adam Smith International

    Project Manager – Horn of Africa at

    2 days ago

    Adam Smith International Nairobi, Kenya Full time

    Adam Smith International is an award-winning global company that delivers impact, value and lasting change through economic growth and government reform. Our reputation as a global leader has been built on the positive results our projects have achieved in many of the world's mos ...

  • Adam Smith International

    Project Manager – Horn of Africa

    1 week ago

    Adam Smith International Nairobi, Kenya Full time

    ABOUT THE COMPANY · Adam Smith International is an award-winning global company that delivers impact, value and lasting change through economic growth and government reform. Our reputation as a global leader has been built on the positive results our projects have achieved in man ...

  • Competition Authority of Kenya (the Authority)

    Manager, Human Resources and Administration at

    1 week ago

    Competition Authority of Kenya (the Authority) Nairobi, Kenya Full time

    The Competition Authority of Kenya (the Authority) is a Statutory Agency established under the Competition Act No.12 of 2010. The Authority's mandate is to promote and safeguard competition and also protect consumers from unfair and misleading market conduct. · Job Purpose · To s ...

  • My 1health

    Business Development Executive

    2 weeks ago

    My 1health Nairobi, Kenya Full time

    My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. · Summary · We are seeking an energetic and driven Bus ...

  • FHI360 NGO

    Chief of Party-FCDO/Tackling Deadly Diseases in Africa Programme Phase II

    1 week ago

    FHI360 NGO Nairobi, Kenya Full time

    FHI 360 (formerly Family Health International) is a nonprofit human development organization based in North Carolina. FHI 360 serves more than 70 countries and all U.S. states and territories · About Job · We are currently seeking qualified Team Lead candidates to be proposed on ...

  • International Rescue Committee (IRC)

    Women's Protection and Empowerment Global Practice Lead at

    3 weeks ago

    International Rescue Committee (IRC) Nairobi, Kenya Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. · Summary · This role provides overall leadership to policy, sectoral coordination, advocacy, learning and innovation for Women's Protection and Empowerment. It i ...

  • International Rescue Committee (IRC)

    Protection – Rule of Law Global Practice Lead at

    1 week ago

    International Rescue Committee (IRC) Nairobi, Kenya Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. · Job Overview · The Global Practice Lead, Protection – Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Cris ...

  • jobwebkenya

    Project Manager-

    1 week ago

    jobwebkenya Nairobi, Kenya Full time

    A top-tier oilfield service company with a century-long track record, Baker Hughes delivers solutions that help oil and gas operators make the most of their reservoirs. Collaboration is the foundation on which we build our business. · Summary · This role is responsible for leadin ...

  • Peach Cars KE

    Marketing Coordinator at

    1 week ago

    Peach Cars KE Nairobi, Kenya Full time

    e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our ...

  • International Rescue Committee (IRC)

    Health Regional Lead

    1 week ago

    International Rescue Committee (IRC) Nairobi, Kenya Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. · Job Overview · Health Unit Central Africa Regional Lead provides coherence and direction to the provision of technical support for Health Unit in the Central A ...

  • Instiglio

    Manager/Senior Associate at

    1 week ago

    Instiglio Nairobi, Kenya Full time

    We are a group of passionate individuals working together under one shared goal: to ensure that every cent spent to alleviate poverty has the greatest possible impact on the lives of the 2.4 billion men, women, and children afflicted by it. Our mission is to empower leaders in th ...

  • Oxfam

    Executive Director

    1 week ago

    Oxfam Nairobi, Kenya Full time

    ABOUT THE COMPANY · Oxfam is a global movement of millions of people who share the belief that, in a world rich in resources, poverty isn't inevitable. In just 15 years, extreme poverty has been halved. 15 more years and we can end it for good. · To spread that change and make it ...

  • International Rescue Committee

    Protection – Rule of Law Global Practice Lead at

    1 week ago

    International Rescue Committee Nairobi, Kenya Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. · Job Overview · The Global Practice Lead, Protection –Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Cris ...