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    Senior Productivity Manager- Nairobi - Superside

    Superside
    Superside Nairobi, Kenya

    2 days ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Trusted by 450+ ambitious brands, Superside is the #1 creative-as-a-subscription service designed with Marketers and Creatives in mind. By combining the top 1% of creative talent from around the world with purpose-built design ops technology, Superside helps companies grow faster.

    JOB SUMMARY

    What You'll Need To Succeed3-5 years in management consulting, marketing, or similar analytical project roles, with at least 1 year of managing high-performing teams, ideally with diverse roles across business/design/techDemonstrated expertise in business analysis with a history of using data-driven insights to make informed decisionsExperience in identifying pain points and successfully implementing innovative solutionsSolid experience in change management, including gaining buy-in from teams, overcoming resistance, and ensuring smooth transitionsStrong project management skills, including overseeing multiple initiatives and ensuring their successful completionExcellent English communication skills, both verbal and writtenBackground in working with technology, including proficiency in project management tools and data analysis softwareProven ability to adapt to changing circumstances and adjust strategies as needed based on past experienceStrategic Thinking: Demonstrated strategic thinking abilities and a history of aligning efforts with organizational objectivesPrevious success in fostering collaboration across different departments and teams

    RESPONSIBILITIES

    Take an analytical approach to implement and improve key aspects of our creative servicesCollaborate with cross-functional teams to gather insights and input for bottlenecks, pain-points and optimizationEnsure that processes are easy to understand and follow for all stakeholders.Continuously update and adapt standards to meet changing business needs and industry trendsHelp set strategies for improving craft and productivity within the organizationIdentify impactful practices and tools, alongside the Director of Craft & Productivity, Director of Data & AI, and Creative Director of New HorizonsDrive initiatives to streamline service processes and workflowsUtilize data analysis skills to gather insights, build models, and make data-driven decisions related to service processes, quality, and productivityWork closely with service teams, operations, and project managers to ensure alignment with processes, efficient feedback, and quick iterationAct as a bridge between Creative Excellence, Services and other departments, facilitating effective communication and understandingTrack project progress, manage risks, and ensure timely delivery of outcomes

    REQUIRED SKILLS

    Process development, Business intelligence, Web Analytics

    REQUIRED EDUCATION

    Bachelor's degree

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