Best professionals offering call center representative services in Thika

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Gitau john
KSh 250 per hour

Gitau john

Data analyst

Customer Service / Support

Data collection ,analysis and reporting  · Management ,workflow development and supervision · Seed policy and law  · Seed technology and seed testing ...

Westlands, Nairobi Area
Call center representative + 4
Grace Mwongela
USD$ 15 per hour

Grace Mwongela

Customer Service Manager/ Virtual Assistant

Customer Service / Support

Highly skilled and customer-focused Customer Service Agent with over 5 years of experience in the hospitality industry, call center, and e-commerce ci ...

Nairobi, Nairobi Area
Call center representative + 5
Zainab Ndeleko
KSh 2,000 per hour

Zainab Ndeleko

Senior customer service agent

Customer Service / Support

I am an accomplished and results driven individual,I am confident that I will be able to quickly make a contribution to the success and profitability ...

Nairobi, Nairobi Area
Call center representative + 2
Fredrick Nunda
KSh 500 per hour

Fredrick Nunda

Remote tasker and Freelancer

Customer Service / Support

An experienced Data Analyst,Remote Tasker,Online Writer and Call Center Representative.

Nairobi, Nairobi Area
Call center representative + 3
Caroline Kauma
KSh 1,500 per hour

Caroline Kauma

I am hardworking, quick learner and confident.

Customer Service / Support

I have worked as a call center representative for 3years. I have worked at Horizon Call center for 2years and now at CCI Kenya as a call center repres ...

Thika, Nairobi Area
Call center representative + 2
ELSIE OBWANDA
KSh 2,000 per hour

ELSIE OBWANDA

Customer service/Call center representative

Customer Service / Support

I'm customer centric. With more than 4 years in the service industry. My goal is to offer efficient customer experience with an identifiable differenc ...

Nairobi, Nairobi Area
Call center representative + 3
Brian Kithinji
USD$ 10 per hour

Brian Kithinji

Project Manager

Upper Management / Consulting

am a personal and proactive self-taught call center representative and a bachelor’s degree holder in  · Project Planning and Management from Moi Unive ...

Nairobi, Nairobi Area
Call center representative + 1
Risphar Musee
USD$ 10 per hour

Risphar Musee

Customer service agent

Customer Service / Support

As a recent Education Art Graduate, I am seeking a position in a creative environment where I can use my skills and knowledge to make a positive contr ...

Nairobi, Nairobi Area
Call center representative + 1
MARY WANGARE
KSh 1,000 per hour

MARY WANGARE

Call Center Representative

Customer Service / Support

Personable Call Center Representative with 2+ years of experience. Eager to support organizations in ensuring customer satisfaction and retaining clie ...

Thika, Nairobi Area
Call center representative + 1
Betty Mwaniki
KSh 800 per hour

Betty Mwaniki

Customer Care Representative

Customer Service / Support

I am writing to express my strong interest in the Call Center Representative. With my experience in customer service and administrative tasks, I belie ...

Thika, Nairobi Area
Call center representative + 1
Virginia Mumbi
KSh 4,500 per hour

Virginia Mumbi

Customer support representative at CCI kenya

Customer Service / Support

With two years of experience in customer service, I have honed my skills in communication, problem-solving, and delivering exceptional customer experi ...

Nairobi, Nairobi Area
Call center representative + 1
Lally Mrisha
KSh 1,500 per hour

Lally Mrisha

Customer Service

Tourism / Travel / Hospitality

Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to h ...

Nairobi, Nairobi Area
Call center representative + 1
Tess Wawire
KSh 1,500 per hour

Tess Wawire

Administrative assistant and Social Media manager

Tourism / Travel / Hospitality

I am intelligent and value team work in addition to my communication skills, people-centric nature and eagerness to provide exceptional service which ...

Nairobi, Nairobi Area
Call center representative + 3
Lilian Ngetich
KSh 800 per hour

Lilian Ngetich

CUSTOMER SERVICE EXECUTIVE

Customer Service / Support

I am a Customer Service Representative Seeking a challenging yet rewarding role where I can use my Experience to provide fast, accurate, and empatheti ...

Nairobi, Nairobi Area
Call center representative + 3
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Call center representative in Thika

Call center representative in Kenya

Service Details for Call Center Representative in Thika

Professional Requirements

A call center representative requires excellent communication skills, both verbal and written, to handle customer inquiries and resolve issues efficiently.

Professionals in this field should be able to work in a fast-paced environment, multitask, and maintain a positive attitude under pressure.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Call Center Manager (CCCM).

These certifications demonstrate expertise and commitment to the field, which can lead to career advancement opportunities.

Tips for Choosing the Best Service Provider

  • Look for service providers with a proven track record of delivering high-quality customer service.
  • Check online reviews and ratings to gauge customer satisfaction.
  • Ensure the service provider has experience working with clients in the Thika area.

Questions to Ask Professionals

  • What experience do you have in customer service?
  • Can you provide examples of successful customer service experiences?
  • How do you handle difficult customer situations?

Useful References

The International Customer Service Institute (ICSI) provides valuable resources and training for customer service professionals.

The Call Center Institute (CCI) offers certifications and training programs for call center professionals.

Average Prices for Call Center Representative Services in Thika

The average hourly fee for a call center representative in Thika is between 200.00 - 500.00 KES.

Prices may vary depending on the service provider's experience, location, and the type of services offered.

Requesting a Quote

When requesting a quote for call center representative services, provide detailed information about your project requirements, including the number of hours needed and the type of services required.

This will enable service providers to provide accurate quotes and ensure a smooth project execution process.

Fees for Call Center Representative freelancers

The average daily fee for the experienced freelancers is 1,500.00 - 3,000.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Call Center Representative in Nairobi is 2,000.00 KES while in Mombasa is 1,800.00 KES or in Kisumu is 1,600.00 KES.

call center representative jobs near Thika

  • Call Center Customer Service Representative

    2 days ago

    Solvo Global Nairobi

    This role involves assisting patients with scheduling medical appointments and providing excellent customer support in a fast-paced environment. ...

  • Customer Service Representative

    1 month ago

    The Cigna Group Nairobi

    The Customer Service Representative role at Cigna Europe involves handling client communication for designated account relationships and contracts through various channels including email phone calls.This includes responding to clients in a timely manner providing complete accura ...

  • Inside Sales Representative

    3 weeks ago

    Career Directions Limited (CDL) Nairobi

    Our client seeking highly experienced results-driven Telesales Executive to play critical role in revenue growth customer retention. · ...