Services offered
I am a Customer Service Representative Seeking a challenging yet rewarding role where I can use my Experience to provide fast, accurate, and empathetic support to a wide range of customers
Experience
1.DLIGHT Limited- 2019- June 2023- Customer Service Executive
2.Telkom Kenya (2014-2019)- CALL CENTER REPRESENTATIVE
3.Nation Media Group-(2011-2014)- CUSTOMER RELATIONS OFFICER
Education
Business administration- mwangaza college
BSC. Computer science @ Egerton University
Professionals who compete with Lilian
Professionals in the same Customer Service / Support sector as Lilian Ngetich
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Lilian
Jobs near Nairobi, Nairobi Area
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Customer Service Representative
4 weeks ago
Cigna Healthcare NairobiThe customer service representative is responsible for client communication and responding to clients in a timely manner. They provide complete and accurate information and work as part of a hybrid team handling customer interactions via emails and calls. · Manage day-to-day comm ...
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Customer Service Representative, Temporary role
4 weeks ago
Cigna Healthcare NairobiManage day-to-day communication with insured members regarding application cases via telephone and email. Coordinate follow-ups for all assigned application contracts and requests. · ...
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Customer Service Agent
1 month ago
Career Directions Limited (CDL) NairobiThe client is seeking a proactive and customer-focused Customer Service Agent to serve as the first point of contact for their internet clients. The role involves handling customer inquiries, troubleshooting basic connectivity issues, · coordinating with technical teams, · ensuri ...
