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Nairobi
Tess Wawire

Tess Wawire

Administrative assistant and Social Media manager

Tourism / Travel / Hospitality

Nairobi, Nairobi Area

Social

Services offered

I am intelligent and value team work in addition to my communication skills, people-centric nature and eagerness to provide exceptional service which has made me excellent in personal effectiveness skills. I contribute my strengths, proficiency and my ability to learn and grow towards a team efforts. I possess leadership skills and quick learning ability.

Head waitress
Social media manager
Administrative assistant
Call center representative
Approximate rate: KSh 1,500 per hour

Experience

Administrative assistant
Victory Life Church, Liberia
2024- PRESENT
 Assist with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
Demonstrate strong attention to detail decreasing errors.
Provide support to management, resulting in a positive impact. Manage 4+ social media pages leading to positive results.


Call Center Representative 01/2023-08/2023 Airtel - Nairobi, Kenya
Created and maintained close to 70 client portfolios.
Managing large amounts of inbound and outbound calls in a timely
manner.
Following call center scripts when handling different topics
Identifying customers' needs, clarify information, research every issue and providing solutions.


Head Waitress 04/2022 - 12/2022 Taco Grill Restaurant
Attend to 50 plus customer orders daily.
Work together with the team to ensure customer service was excellent. Polished glasses and cutlery to pristine standards.
Informed kitchen staff regarding special order requirements.

Education

05/2023 - 12/2023
KENYA AERONAUTICAL COLLEGE
Diploma In Cabin Crew and Airhostess


2017-2021
HIGHRIDGE GIRLS SECONDARY SCHOOL
Kenya Certificate of
Secondary Education: Core curriculum 

2009-2016
Kenya Certificate of Primary Education: Core Curriculum

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