Best professionals offering customer service representative services in Mandera

Customer Service Representative

Service Overview

The customer service representative is a crucial role in ensuring that customers receive timely and effective support for their queries and concerns.

Professional Requirements

To perform this service effectively, professionals should possess excellent communication and interpersonal skills, be able to work under pressure, and have a strong understanding of products or services.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications such as customer service or call center management to enhance their skills and knowledge.

Tips for Choosing the Best Service Provider

When selecting a customer service representative, consider their experience, language proficiency, and ability to understand cultural nuances.

Questions to Ask Professionals

• What is your experience in customer service?
• How do you handle complex customer queries?
• Can you provide examples of successful customer service experiences?
• How do you stay up-to-date with product or service information?

Useful References

For further information on customer service, refer to the International Customer Service Institute or the Customer Service Institute of America.

Average Prices

The average hourly fee for a customer service representative in Mandera, Kenya is between 200 and 500 KES.

Requesting a Quote

To request a quote for this service, simply provide your requirements and contact information, and a professional will get back to you with a personalized quote and details on the process.

Charges for Customer Service Freelancers

The average daily fee for experienced freelancers is 500 KES.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a customer service freelancer in Mombasa is 600 KES, while in Nairobi is 700 KES or in Kenya is 800 KES.