Best professionals offering customer service representative services in Eldoret

Customer Service Representative in Eldoret

Professional Requirements

To become a successful customer service representative in Eldoret, one must possess excellent communication and interpersonal skills. They should be able to handle customer inquiries and complaints in a professional and courteous manner.

Recommended Accreditations and Certifications

Industry professionals in customer service should consider obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP). These certifications demonstrate a commitment to providing high-quality customer service and staying up-to-date with industry best practices.

Choosing the Best Service Provider

When selecting a customer service provider in Eldoret, clients should look for individuals or companies with a proven track record of providing excellent customer service. They should also check for any relevant certifications or accreditations.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• How would you handle a difficult customer?
• What is your approach to resolving customer complaints?

Useful References

For more information on customer service, clients can refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices

The average hourly rate for a customer service representative in Eldoret is between 150.00 and 250.00 KES.

Requesting a Quote

When requesting a quote for customer service, clients should provide as much information as possible about their needs, including the type of service required, the number of customers to be served, and any specific requirements or deadlines. This will enable the service provider to provide an accurate quote and ensure that they are able to meet the client's needs.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is 1,500.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Nairobi is 1,800.00 KES while in Mombasa is 1,200.00 KES or in Kisumu is 1,600.00 KES.