Best professionals offering customer service representative services in Bumala

Customer Service Representative

Service Overview

A customer service representative is a vital role in any organization, responsible for providing support and assistance to customers through various communication channels.

Professional Requirements

To perform this service, professionals should have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Accreditations and Certifications

Recommended accreditations and certifications for industry professionals include customer service certifications, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM).

Choosing the Best Service Provider

When choosing a customer service representative, clients should look for professionals with a strong track record of providing excellent service, as well as a good understanding of the industry and its nuances.

Questions to Ask

• What is your experience in customer service?
• How would you handle a difficult customer?
• What is your approach to resolving customer complaints?

Useful References

For more information on customer service, clients can refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices

The average hourly rate for a customer service representative in Bumala, Kenya is between 150.00 and 250.00 KES.

Requesting a Quote

When requesting a quote for customer service, clients should provide detailed information about their needs and requirements, including the scope of work, desired outcomes, and any specific preferences or constraints. This will enable service providers to provide accurate quotes and ensure a smooth and successful project outcome.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is 500.00 KES.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Customer Service Representative in Mombasa is 600.00 KES while in Nairobi is 550.00 KES or in Kitale is 450.00 KES.