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Students Affairs Officer at
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Kenya Red Cross Society Nairobi, Kenya Full timeKenya Red Cross is one of the many International Red Cross and Red Crescent Movement societies around the world. The Kenya organisation was established in 1965, The Kenya Red Cross supports and runs a number of projects whilst raising awareness to the Kenyan public about the curr ...
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Corporate Affairs Officer at
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Alliance for a Green Revolution in Africa (AGRA) Nairobi, Kenya Full timeAGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain ac ...
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Environmental Affairs Officer at
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United Nations Environment Programme (UNEP) Nairobi, Kenya Full timeThe United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and ...
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Humanitarian Affairs Officer at
Found in: beBee S2 KE - 5 days ago
United Nations Office for the Coordination of Humanitarian Affairs Nairobi, Kenya Full timeThis section provides an overview of OCHAs mandate, its leadership and how it is funded. It also includes a detailed section on OCHAs flagship and thematic publications, and on the Agenda for Humanity - a plan put forward by the UN Secretary-General calling on global leaders to s ...
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Senior Consular Affairs Officer
Found in: beBee S2 KE - 5 days ago
Gap Recruitment Nairobi, Kenya Full timeJOB SUMMARY · The Head of Mission has overall responsibility for the work of the Embassy, whilst the Deputy Head of Mission is also head of Trade & Investment and Development Cooperation clusters. Next to the Deputy Head of Mission a deputy permanent representative for UNEP/Habit ...
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Senior Consular Affairs Officer at
Found in: beBee S2 KE - 3 days ago
Gap Recruitment Services Limited Nairobi, Kenya Full timeGap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. · Summary · The Head of Mission has overall responsibility for the work of the Embassy, whilst the Deputy Head of Mission is also head o ...
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Humanitarian Affairs Officer, P4 at
Found in: beBee S2 KE - 20 hours ago
United Nations Office for the Coordination of Humanitarian Affairs Nairobi, Kenya Full timeThis section provides an overview of OCHAs mandate, its leadership and how it is funded. It also includes a detailed section on OCHAs flagship and thematic publications, and on the Agenda for Humanity - a plan put forward by the UN Secretary-General calling on global leaders to s ...
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Senior Humanitarian Affairs Officer
Found in: beBee S2 KE - 4 days ago
The United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) Nairobi, Kenya Full timeABOUT THE COMPANY · The United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a frame ...
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Senior Humanitarian Affairs Officer
Found in: beBee S2 KE - 4 days ago
United Nations Office for the Coordination of Humanitarian Affairs Nairobi, Kenya Full timeThis section provides an overview of OCHAs mandate, its leadership and how it is funded. It also includes a detailed section on OCHAs flagship and thematic publications, and on the Agenda for Humanity - a plan put forward by the UN Secretary-General calling on global leaders to s ...
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Associae Humanitarian Affairs Officer, P2 at
Found in: beBee S2 KE - 5 days ago
United Nations Office for the Coordination of Humanitarian Affairs Nairobi, Kenya Full timeThis section provides an overview of OCHAs mandate, its leadership and how it is funded. It also includes a detailed section on OCHAs flagship and thematic publications, and on the Agenda for Humanity - a plan put forward by the UN Secretary-General calling on global leaders to s ...
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Conference Affairs Officer(Project Post) at
Found in: beBee S2 KE - 8 hours ago
United Nations Office at Nairobi (UNON) Nairobi, Kenya Full timeUnited Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the Unite ...
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Intern, Public Affairs at
Found in: beBee S2 KE - 6 days ago
Koko Networks Nairobi, Kenya Full timeThis company was formerly known as SmartCook Energy. Last-mile energy networks for Africa's cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa's cities. · What You Will Do · Fully support the comp ...
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CCPA Graduate Intern
Found in: beBee S2 KE - 3 days ago
Nestle Nairobi, Kenya Full timeNestlé Kenya Limited was established in 1967 and is wholly owned by the Nestlé Group.Nestlé Kenya plays a strategic role as part of the Nestlé Equatorial African Region. The Nairobi factory supplies products tothe local market, in addition to exporting to some EAC, COMESA and Eur ...
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Team Coordinator, Public Affairs and Communications at
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Stratostaff Nairobi, Kenya Full timeAt Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. · Profile Introduction · Our client one of the INGO seeks to bring on board a Team coordinator who wi ...
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Municipal Manager at
Found in: beBee S2 KE - 3 days ago
Kiambu County Government Nairobi, Kenya Full timeKiambu County is one of the 47 counties in the Republic of Kenya. It is located in the central region and covers a total area of 2,543.5 Km2 with 476.3 Km2under forest cover according to the 2009 Kenya Population and Housing Census. Kiambu County borders. · DUTIES AND RESPONSIBIL ...
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Facilities Management Assistant – Real Estate at
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Corporate Staffing Nairobi, Kenya Full timeCorporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different secto ...
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Delivery Manager
Found in: beBee S2 KE - 3 days ago
Tony Blair Institute for Global Change Nairobi, Kenya Full timeJOB SUMMARY · We are looking for a seasoned, experienced, and visionary Delivery Manager Foreign Policy, to join our TBI Kenya team, where they will engage and facilitate government-foreign policy efforts and initiatives. The Delivery Manager will collaborate closely with the Off ...
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Program Assistant
Found in: beBee S2 KE - 4 days ago
U.S. Embassy to Kenya Nairobi, Kenya Full timeThe U.S. Embassy to Kenya opened in 1964. Through sixteen Ambassadors since then, the Embassy has enriched the ties between the American and Kenyan people and served the needs of Americans in and around this East African hub. · Duties · The EFM Refugee Program Assistant in the Po ...
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Regulatory Affairs Manager at
Found in: beBee S2 KE - 2 days ago
EABX Securities Exchange Nairobi, Kenya Full timeEABX Plc is a regional market organiser established to consolidate the fixed income and money markets in a transparent, responsible and transformative way. EABX Plc is a strategic financial market infrastructure organisation that is positioned to provide market integration throug ...
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Senior Political Officer
Found in: beBee S2 KE - 6 days ago
United Nations Office at Nairobi (UNON) Nairobi, Kenya Full timeUnited Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the Unite ...
Corporate Affairs Officer at - Nairobi, Kenya - New Kenya Co-operative Creameries Limited
Description
As the oldest and largest dairy processor in East and Central Africa, New KCC 's core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk productsNKCC/HR/CAO/231/01/03/2024
Job Purpose
Reports to the Head of Corporate Affairs.
The officer plays a key role in digital communication strategy, customer service, developing and executing a publishing plan across internal and external platforms in line with the organisation's communication strategy to enhance the company's brand presence and reputation.
Key ResponsibilitiesDevelop and execute digital communication strategies in line with the organization's communication strategy to enhance brand presence and reputation.
Manage digital communication channels and utilize both digital channels and traditional publishing methods to disseminate information, engage stakeholders, and maintain consistent messaging across various platforms.
Create and implement a comprehensive publishing plan (press releases, articles, social media posts, etc.) across internal and external platforms ensuring consistency with New KCC's brand messaging and communication objectives.
Manage customer service inquiries and concerns effectively, ensuring timely responses and resolution ensuring a positive customer experience to enhance customer satisfaction and loyalty.
Monitor and analyse customer feedback and trends to identify areas for improvement in products, services, or communication strategies.Work with cross-functional departments to ensure digital communication efforts support the organization's overall goals and initiatives.
Stay updated on industry trends and best practices in digital communication, customer service, and corporate affairs to continuously improve strategies and tactics.
Coordinate with relevant stakeholders to produce high-quality content for digital platforms, including but not limited to social media, website, and email newsletters.
Assist in crisis communication efforts by providing support in managing online reputation and addressing issues in a timely and effective manner.
Prepare and present regular reports on digital communication activities, customer service performance, and key metrics to the Head of CorporateAffairs and other relevant stakeholders.
Act as a brand ambassador, ensuring consistency in messaging and tone across all digital communication channels.
Any other duty as may be assigned by the supervisor from time to time.
Qualifications and person specifications
Bachelor's degree in mass communications, Public Relations, Journalism, or equivalent qualification from a recognized institution.
Master's degree in mass communications, Public Relations, Journalism or equivalent qualification from a recognized institution is an added advantage.
A minimum of eight (8) years in a relevant communications field, with at least three (3) years of supervisory experience.
A relevant professional certification in communications, public relations, journalism, or an equivalent credential from a recognized professional body.Current membership with a recognized professional association in communications, such as Public Relations Society of Kenya.
Have a minimum four-week (4) management course from a recognized institution.
A track record of work performance and experience in a fast-paced environment.
Proven experience and execution in digital communication with hands-on experience in utilising diverse digital tools and platforms.
Excellent written and verbal communication skills with a strong understanding of customer service principles and practices.
Excellent analytical and interpersonal skills with a creative and innovative approach to communication.
Strong organizational skills, ability to prioritize tasks, excellent problem solving skills, time management skills, and attention to detail.
Ability to work independently and as part of a team.