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    Request for Proposal - Nairobi, Kenya - Triggerise

    Triggerise
    Triggerise Nairobi, Kenya

    1 day ago

    Default job background
    Full time
    Description
    Triggerise is a non-profit that motivates users – primarily young women and adolescent girls – to make positive choices. We use nudges like reminders, discounts, in person and digital follow-ups, and reward points to encourage our users to access and use healthy products and services
    About Job


    Tiko Africa is looking to source a partner to conduct the collection of voice samples at Tiko clinics, Tiko pharmacies and households in Kenya.

    The voice collected shall assist Tiko Africa to solve 3 needs for our business.

    User Identification

    Creating the ability for users to be uniquely identified on the platform with their voice. This is used in conjunction with either a Tiko card (with a unique number) or a phone number. Their voice is used to authenticate that they are the user for the profile on the system


    Continuation:
    Identify the same user is coming back repeatedly to get SRH services or products

    Fraud Prevention / Prevention of system gaming

    Prevent users from accessing other users accounts (IE If they find a Tiko card that belongs to someone else).


    The voice sample collected will be used to train software on Kenyan voices to improve the identification of these voices in the Tiko platform.

    Objectives

    To collect identifiable data and voice samples from participants speakers, each with an enrollment sample and 5+ different verification samples.

    (IE Each voice collection will be a 6 samples for one user at minimum)

    All participants will have been informed on what the voice collection is for
    All participants need to consent to the voice being captured
    Verification calls must be at least one day after enrolment.
    Voice samples need to be collated to identifiable information for that voice
    Data specification listed in technical requirements
    Voice sample specification listed in technical requirements
    Sample allocation per household, facility and location can be found in sample allocation tables


    The ideal partner would have the software, tools and capability to collect voices as needed and be located in Kenya.

    If the partner doesn't have the capability, tools or software to perform an end to end service, this should be stated clearly in the proposal what part of the RFP can be done.

    Technical requirements

    All information collected should be collected in a manner that it is linked.

    Collect Consent

    Acknowledgement of participant accepting to have their voice collected

    Collect Identifiable information (Questionnaire)

    Age of participant
    Birth Gender
    Language collected

    Collect System information(System)

    Location (Ward, County etc)
    GPS Location

    Voice Sample

    File format - Waveform Audio File Format (.wav) & 8KHz
    Number of samples listed in Tables 1 to 4 below
    1 enrolment voice with net speech of 20 sec (at minimum 30 sec long in total)
    5 verification voice with net speech of 15 sec

    (Net speech is defined as the part of the recording that has voice)


    Note:
    Firms and individuals are invited to submit proposals for this engagement.

    Proposals should include the contents below and not exceed a maximum length of 15 pages, excluding annexures (budget and summary profiles of proposed personnel).


    Cover page:
    Summary with basic information such as names, address, contact information, proposed budget, etc.

    Capacity statement:
    A brief capacity statement as to why your firm and the team you are proposing is well positioned to undertake the engagement
    Qualification to the scope of work: Any qualifications that you may have regarding the scope of work

    Proposed approach:
    Your proposed approach to delivering on the scope of work requirements
    Proposed personnel - The qualifications of the proposed qualifications and their experience.

    Work plan:
    proposed work plan with tasks, responsible person/s and timeline

    Budget:
    Total budget envelope required to deliver the work (in Kenyan Shillings), and line-item breakdown of direct costs and overheads
    References of similar engagements undertaken by the firm in the last 5 years
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