Peter Karanja

I'm a highly energetic and accomplished Business Development and B2B sales management professional with extensive sales experience in presenting solutions; competent in formulating excellent prospecting strategies for lead generation, building long-term customer relationships, prioritizing and managing multiple deals and projects simultaneously, and developing sales pipeline growth with a focus on excellent customer satisfaction and meeting stated objectives.

Technical Sales Representative   12/2022 to Current 

4PMC East Africa Cluster, 4PMC Digital Service (K)   Nairobi, Kenya 

I'm responsible for understanding and promoting 4PMC's various offerings in IT Infrastructure Solutions, Managed Security Services, Data Storage Solutions, Cloud Services, and more. I also identify potential customers in Kenya, conduct meetings to present 4PMC's services, and customize solutions based on clients' needs. I collaborate with technical staff, to propose integrated solutions that meet client requirements. I'm responsible for market monitoring to identify opportunities and competitors. Achieving sales targets is also a key objective, involving handling proposals, negotiations, and contract alignment. Feedback is provided to improve offerings, while maintaining accurate records using a CRM system. I'm as well involved reviewing and responding to tenders, and actively seeking new opportunities for the company.

Key Account Manager   09/2021 to 11/2022 

Harmony Solutions Limited   Nairobi, Kenya 

I'm an experienced Sales and Customer Relationship Manager with a proven track record in driving business growth and establishing Harmony Solutions Limited as a leading IT Training and Consultancy service provider. Skilled in defining sales lead requirements, nurturing customer relationships, and crafting persuasive sales proposals to achieve both short-term and long-term goals. I led a successful sales team, improving overall productivity by 80% through effective training and management. Excelled as the primary point of contact for customers, ensuring the timely delivery of tailored IT solutions. I also formed strategic partnerships with like-minded firms across Kenya and Africa. Accomplishments include securing and renewing a multi-year contract with a prominent NGO and enhancing sales through a team of trained Market Research and Sales executives. Adept at leveraging strategic communications and key channels to solidify the company's brand reputation. Capable of influencing customer decision-making to achieve positive outcomes for the organization.

Senior Corporate Sales Executive   02/2019 to 08/2021 

Harmony Solution Limited   Nairobi, Kenya 

Experienced Client Relationship Manager with a successful track record in nurturing strong client connections with key stakeholders in Kenya and East Africa. Proven ability to uncover IT and Project Management training and consulting opportunities through regular follow-ups and effective communication. Skilled in researching and engaging new business prospects in both private and public sectors, leading to the expansion of IT consultation services. Achieved an impressive 87% customer retention and penetration rate in diverse accounts, including NGOs, Public, and Private sector. Strong in managing the end-to-end sales proposal process and supervising sales teams to deliver comprehensive and successful solutions.

Technical Sales Representative   06/2017 to 11/2018 

Wurth Kenya Limited   Nairobi, Kenya 

Experienced Business Relationship Manager adept at cultivating and nurturing strong connections with existing and potential customers to drive new business opportunities for assigned products in designated territories. Demonstrated commitment to providing value-added services, including efficient product ordering, order submission, inventory management, and prompt deliveries, while ensuring effective account collection. Skilled in engaging decision-makers through various channels, such as telephone calls, in-person visits, and compelling presentations, serving as a consultative partner to understand and fulfill customer's unique business needs. Proactively researches and identifies prospective customers, analyzing territory potential and assessing the value of both existing and potential clients. Proficient in crafting persuasive written proposals and executing successful outside sales calls, targeting Manufacturing, Automotive, and Logistics companies for business expansion.

Sales Representative   08/2016 to 05/2017 

Platinum Credit Limited   Nairobi, Kenya 

Highly accomplished Customer Service and Sales Specialist with a strong focus on providing exceptional customer service and fostering lasting relationships with clients. Proficient in acquiring new customers while ensuring utmost satisfaction for existing ones. Skillfully built and maintained a robust customer network through effective listening, engaging presentations, and strong closing abilities, even in the face of tough competition. Actively collaborated with product management and service teams, resulting in successful product strategies that addressed market gaps and consistently drove sales. A consistently high achiever, meeting and surpassing sales objectives while prioritizing customer needs. Successfully executed a strategic growth plan for the assigned territory, leading to substantial client base expansion and transforming negative sales trends into sustained positive growth.

Supply Chain Intern   08/2015 to 12/2015 

Kenya Power   Nairobi, Kenya 

Experienced Procurement and Contract Management Specialist with expertise in creating purchase orders, drafting finance memos, tender contracts, and reports. Skilled in sourcing qualified vendors for bid proposals and generating Local Purchase Orders (LPOs). Maintained a comprehensive supplier database, enhancing communication and timely delivery of tender documents. Actively participated in Contract Management, conducting research, and assisting in drafting Tender Request for Quotation RFPs.

Bachelors of Science: Supply Chain Management Nairobi   2016 

Jomo Kenyatta University of Agriculture and Technology  Nairobi, Kenya 

Second Class Honors Upper Division

A-Levels: Kenya Certificate of Secondary Education (KCSE)   2012 

Ndururumo High School  Laikipia, Kenya 

Mean Grade - B+