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Cashier & Shop Attendant at
Found in: beBee S2 KE - 5 days ago
Gap Recruitment Services Limited Nairobi, Kenya Full timeGap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. · Job Purpose: · We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Atten ...
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Laundry Operations Trainees
Found in: beBee S2 KE - 3 days ago
Staffrite Nairobi Area, Kenya Full timeThese are trainees to work in the laundry production area and later deploy to work as trainees in laundry collection shops; · Their duties include; · Receives wash and fold orders and enters into computer. · Sorts laundry items received for washing by colors and whites. · Perform ...
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Head Butcher at
Found in: beBee S2 KE - 1 hour ago
Fairmont Hotels & Resorts Nairobi, Kenya Full timeThe Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of a ...
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Branch Manager at
Found in: beBee S2 KE - 1 day ago
Victoria Court Nairobi, Kenya Full timeVictoria Courts offers you a unique shopping experience in welcoming showrooms, featuring a wide range of products under one roof and offers a distinctive customer service. · SUMMARY · We are looking for a Branch Manager to oversee the overall day to day operations of the branch. ...
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Front Office Associate
Found in: beBee S2 KE - 3 days ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. · Key Responsibilities · ...
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QSSK-WACSE-West Africa Customer Service Executive at
Found in: beBee S2 KE - 2 days ago
Q-Sourcing Servtec Group Nairobi, Kenya Full timeQ-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. · Summary · Our client is seeking a highly motivated and skilled individual to actively par ...
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Country Assistant Manager
Found in: beBee S2 KE - 1 day ago
BF SUMA Nairobi, Kenya Full timeABOUT THE COMPANY · BF Suma is your Brighter Future from the Superior, Unique Manufacturer of America. · Headquartered in Los Angeles, USA, BF Suma is now a leading global pharmaceutical and health products developer, manufacturer and distributor. · We have been committed to of ...
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Call Center QA
Found in: beBee S2 KE - 3 days ago
Jiji Nairobi, Kenya Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously ga ...
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Team Assistant(Temporary) at
Found in: beBee S2 KE - 4 days ago
United Nations Office at Nairobi (UNON) Nairobi, Kenya Full timeUnited Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the Unite ...
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Electrician at
Found in: beBee S2 KE - 3 days ago
Fairmont Hotels & Resorts Nairobi, Kenya Full timeThe Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of a ...
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Branch Manager at
Found in: beBee S2 KE - 4 days ago
Flexi-Personnel Nairobi, Kenya Full timeFlexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consu ...
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Officer, Customer Experience Executive at
Found in: beBee S2 KE - 2 days ago
SBM Bank Nairobi, Kenya Full timeSBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. · JOB SUMMARY: · The purpose of the Officer, ...
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Assistant Production Manager at
Found in: beBee S2 KE - 2 days ago
LIPTON Teas and Infusions Nairobi, Kenya Full timeLIPTON Teas and Infusions has passionately built its expertise in the blending of teas and infusions for consumers around the world since 1871. Together, our 17,000 people are united in bringing differentiated and compelling benefits to billions of tea enthusiasts around the worl ...
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Mystery Clients Consultancy- Kenya at
Found in: beBee S2 KE - 4 days ago
Triggerise Nairobi, Kenya Full timeTriggerise is a non-profit that motivates users – primarily young women and adolescent girls – to make positive choices. We use nudges like reminders, discounts, in person and digital follow-ups, and reward points to encourage our users to access and use healthy products and serv ...
Shop Attendant - Nairobi, Kenya - Spin-Knit Limited
Description
ABOUT THE COMPANY
Spin-Knit Limited is the leading Textile manufacturer in Kenya with manufacturing facilities of 100% Acrylic Hand Knitting yarn, Machine Knitting Yarn, Knitwear, Maasai Shuka, Kikoys, Baby Shawls & Blankets. Market leaders, enabling our customers to get more value for money with the quality consistency of our various products under the brand name robin. We have a committed team of over 750 employees working together for continual growth of the organization. Spin-Knit has played a vital role in industrial growth and development of Kenya since last 35 years. Apart from textile, SVG group is well known for its different reputed diversified manufacturing concerns throughout East and Southern Africa in Plastics, Paper, Flowers, Sugar, Properties etc.
We are committed and perpetually striving to create 10% value adding ratio, using lean business transformation by spearheading, involving and aligning all stakeholders and an enabling environment suitable for achieving Industry's common goal, Mission, and vision.
JOB SUMMARY
Department: DespatchReports to: Despatch ManagerMain Purpose of The JobIncrease sales by satisfactorily serving customers in the shop and assisting them with completing their purchases and ensuring the smooth running and proper maintenance of the shop.Departmental Key Performance Indicators Maintain and increase salesPositive relationships with customers. Stable network of clients.Prompt & accurate reports.Repeat Clients.Effective communication- (Timely/Accurate/Positive response) both with colleagues & customers.Proactiveness, creativeness & innovative.High levels of professionalism.Integrity & confidentiality.Continuous improvement & Development.
RESPONSIBILITIES
Receiving, unpacking, and arranging new shipments from suppliers and vendors.Arranging and labelling goods in the display shelves.Assisting customers in finding the products they're looking for.Processing customer payments at the checkout point/till.Addressing customer complaints and inquiries.Providing shopping advice and recommendations to customers (Inform customers when a new design is introduced, there are changes in pricing, follow ups on customers who have been inactive, and recommend alternative products when out of stock).Cleaning and rearranging the shop.Performing periodic price audits to resolve price discrepancies.Keep the shop clean, tidy, and always organized.Ensure that shelves are properly an eye on customers to prevent shoplifting and any damage to goods and help process refunds and exchanges.Daily sales report.Highlighting any discrepancies/gaps in sales.Stock takes and stock reports.Handling customer complaints and concerns and sharing the same with relevant seniors.Always be informed and share with the sales manager of the market needs and requirementsEnsuring follow ups on active and inactive customers.Required Skills/Abilities:Excellent verbal and written communication skills.Excellent customer service & interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite or related software. With inclination to mathematical skills.Proficient with or the ability to quickly learn.Sales & persuasive skills.Strong interpersonal skills.Strong decision-making and problem-solving skills.Time management skillsStrong team spiritAbility to work in a high-pressure environmentWorking knowledge of relevant POS software and retail equipmentPhysical fitness and excellent stamina
REQUIRED SKILLS
Written communication, Customer service, Stock taking and inventory accounting, Retail sales, Office tools: Word, Excel, Outlook, Product demonstration and promotion, Sales strategy, Stock and inventory management, Communication
REQUIRED EDUCATION
Diploma, Associate's degree