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    Operations Specialist - Nairobi, Kenya - Bolt

    Bolt
    Bolt Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Wherever you are headed in the city under the sun, count on Bolt for rides within minutes The Bolt app will match you with a local driver at the tap of a button

    JOB SUMMARY

    About you:You have 2+ years experience in operations, analytics or a similar roleExperience in project management will be added advantageYou are a strong collaborator with excellent communication skills (both verbal and written) in English & SwahiliYou are highly analytical and have a data-driven mindset with excellent Excel skillsYou are a hustler, not stopping after several obstacles a dayYou are passionate about new technologies and ride-hailingYou have a strong motivation to solve problems creatively and efficientlyYou thrive in a fast-paced environmentYou are detail-oriented and organisedYou are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

    RESPONSIBILITIES

    Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.Analysing data – you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation.Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements.Hands-on supply management in Kenya- working autonomously and taking initiatives through the stages of driver acquisition, conversion and retention.Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges.

    REQUIRED SKILLS

    Market research, intelligence, Business to Business (B2B) sales, Business development, Sales strategy, Sales management

    REQUIRED EDUCATION

    Bachelor's degree

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