Nduta Gikera

After 9 years of experience in HR generalist and Business Partnering for multiple companies in the manufacturing, Renewable energy, Health  FMCG & Agritech industries, I would bring to your company a broad range of skills, including:

•  5+ years of experience in a People Partner role supporting  Kenya & Tanzania 
• Strong communication skills and ability to influence multiple stakeholders
• Experience working in complex- ambiguous environments
• Hands-on approach and success in managing effective development, retention, and reward programs
• Experience in managing employee relations cases and understanding of local labour law
• Enthusiastic team player with a drive to create a positive work environment
• Ability to identify problems and drive solutions independently

Work History

Kyosk Digital Services-HRBP-February 2022-Present

My role is primarily responsible for the organization’s employee relations policies, processes
and procedures, and supporting the development and implementation of our strategic
workforce planning practices.
● HR framework: Deliver an appropriate human resources framework and solutions that
are tailored to business requirements and are fit for purpose, implementing workplace
practices and programs that align to our business Strategy.
● Business partnering: Develop and oversee the implementation of effective business
partnering, creating and fostering an image as a trusted advisor to the business, using
your expertise to shape both strategic and operational advice to meet business needs.
● Employee relations: Provide strategic advice and ongoing support on employee
relations issues, dispute resolution and industrial advocacy including managing
escalated or complex cases where required.
● Talent Acquisition: Work collaboratively with the leadership team to determine the
staffing requirements to drive the successful implementation business strategy.
Develop and implement various recruitment strategies for the efficient and timely
hiring and placement of employees.
● Stakeholder Management: Build and drive successful relationships across the business
while actively promoting a positive and consultative HR style to the management team
and employees.
● Reporting: Establish a People reporting framework including overseeing timely and
accurate metrics and reports are made available, and undertake analysis of data to
identify trends and outcomes to enable effective decision making.
● Health, Safety & Wellbeing: Lead the development of SHE processes and systems
within the team and promote and demonstrate high standards in relation to health,
safety, environment and quality, championing a culture of safety in the workplace.
Report unsafe work practices, incidents, hazards and near misses, and unacceptable
workplace behaviours.
● Supplier Management: Support the selection of one or more people management
and/or placement agencies to complement the HR processes should the need arise. Act
as the Account Manager for these agencies overseeing the communication between
them and the business. Oversee the contracting, SLA signing and billing with the
agencies factoring in the business and people needs and interests.

Pawame Kenya Limited- HR Generalist-June 2021-Present

● Serve as the first point of contact for employee support on issues and resolve
queries by referring to documentation such as policy manuals, standard operating
procedures and frequently asked questions on various programs and escalate when
these cannot be resolved.
● Develop, collect and store employee documents for all the human capital processes
and procedures including but not limited to recruitment and onboarding,
performance management, training & development and ooarding.
● Assist in payroll preparation by providing relevant data to the finance team, like
absences, bonus, salary increase, leaves and employee exits.
● Ensure all non-local employees are legally employed by coordinating with external
parties to ensure they have the right documents .
● Communicate & educate employees regarding modified or added policies,
procedures and benefits.
● Coordinate administration of all employee benefits plans including health and
welfare plans.
● Ensuring managers are informed and educated on all the Human Capital processes,
procedures and processes relevant to their day to day work and people
management.
● Ensuring disciplinary cases are conducted as per the standard operating procedures,
policies and processes
● Ensure compliance with labour laws pertaining including Occupational Health and
Safety.
● Ensure the contracts and service agreements being administered are compliant
with all relevant standards and policies (internal and external) .
● Input appropriate and approved employee actions and confidential paperwork into
the HRIS system
● Set and maintain a framework for how documents are approved, updated or
amended, how changes are tracked and how documents are published (internally or
externally).
● Educate and provide the field management team with developed tools, templates
and other resources meant to enable them to perform and manage direct reports
agents in a standard way.
Penda Health Limited- Human Resource Operations Specialist- January 2020-June 2021
● Responsible for Maintaining Documentation of Benefits to support managers in
communication during the closing of offers.
● Responsible for the development of contracts.
● Ensure that the onboarding templates have been created and the new hire package
in place.
● Liaise with HRBP and HR/Admin to schedule for new hire onboarding
● Ensure that new hires understand during onboarding performance expectations
● Ensure there is an ooarding plan and process in place ( and frequently updated)
● Ensure that exit documentation is complete- e.g. resignation, resignation
acceptance
● Accountable for Management of benefits-enrollment /deletions/ Amendments
● Accountable for Transport management ( Little Cab/ MC transport queries ) in
liaison with HR/Admin and HRBPs.
● Accountable for Airtime & Data management and ensuring they are tracked and
well utilized.
Skills
● Accountable for ECOP records and events.
● Carry out quarterly audits to ensure compliance for licenses
● Responsible for audits (internal and safe care) to ensure the department works
towards continuous improvement.
● Manage the PowerBI People Department dashboard monthly
● Carry out audits on the various data points to ensure accuracy
Penda Health Limited-Recruitment Consultant-August 2019-December 2019
My goal as a recruiter is to build strong long- term, mutually beneficial relationships with
candidates and clients alike. I take pride in providing the best candidate experience possible.
● Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)
● Research and choose job advertising options
● Collaborate with hiring managers on interviewing process
● Recommend ways to improve our employer brand
● Coordinate with department managers to forecast future hiring needs

Lynk Kenya-Recruitment Coordinator-Feb 2018-Aug 2019

Lynk platform allows people to make a request and be matched with verified professionals in
over 70 categories (from carpenters to chefs, to electricians). As an operations coordinator, I
am tasked with closely working with both clients and blue-collar workers to optimize our
operations processes and attain rapid growth.
I was responsible for:
● Recruitment-Developed vetting methodologies for 30 sectors. Grew population of
professionals on platform by 500% and oversaw audit of all 1300 professionals on
the platform.
● Training-Responsible for training all professionals recruited into the lynk platform.
Ensuring that professionals understand the platform and work within the terms and
conditions set.
● Relationship management-Led partnerships with sourcing partners to help with
sourcing of professionals on the lynk platform. Worked with Top Chefs Culinary
Institute, COWA and Crown Paints.
● Client/Customer Management-Creating opportunities to upsell Lynk services to
clients on site managing customer expectations and aiding in understanding scope
of their requests on the platform

Education
● Diploma in Human Resource and Management || College in Human Resource Management || 2016-2017
● Bachelor of Commerce in Business Administration & Management||Daystar University|| 2011-2015