Best professionals offering Customer Success services in Nairobi
Get free quotes from professionals.

Nick Alex
Customer service representative
Customer Service / Support
I am a dedicated and enthusiastic individual who is passionate about delivering the highest level of professionalism. I believe that my commitment to ...

Sheilla Nyaga
Tutor/ mathematics/ A level/8.4.4 system
Education / Training
Well trained and equipped with necessary knowledge to improve in mathematics performance of my students

Dennis Nzesya
Digital Content Specialist
Accounting / Finance
Hey there, I'm Dennis, a freelance writer and digital marketing expert with over a decade of experience. I've helped businesses create captivating con ...

Bridget Makau
Customer Experience Executive
Customer Service / Support
A dedicated Customer Service Professional with more than 8 years of experience motivated to maintain customer satisfaction and improve the customer ex ...

Richard Asiema
Digital Marketer | Customer Success Specialist
Marketing / Advertising / Public Relations
As an ambitious and dedicated individual, I have a proven track record of success in the dynamic and ever-changing world of IT and business. My passio ...

Jane Ngina
Customer service coordinator
Customer Service / Support
I have over 4 years of experience in customer service and marketing position.

Dan Oginga
Administrative Officer- HR and Administration
Human Resources
I am a highly skilled and performance-driven professional with over 3 years of experience in Human Resource management and handling administrative rol ...

Rose Wambua
Office Administrator
Administrative
Am hard working and fast learner, always ready to handle different task .Given this opportunity I will be able to bring a positive impact in your orga ...

Patriciah Kemboi
Customer Service and Community Management
Customer Service / Support
A customer oriented professional with · experience in customer relations, sales, · product promotion, social media · management and customer relations ...

jonathan nyangweso
Business Development Manager
Sales
Results-driven Business Development Manager with a proven track record of driving revenue growth and cultivating strategic partnerships. Possessing a ...
Customer Success
About Customer Success
Customer success is a service that focuses on ensuring customers achieve their desired outcomes from a product or service. This requires a deep understanding of the customer's business goals, challenges, and pain points.
Professional Requirements
To be successful in customer success, one needs to have excellent communication and interpersonal skills, as well as the ability to analyze complex data and develop strategic plans.
Accreditation and Certification
While not mandatory, obtaining certifications like the Customer Success Certification or the Professional Certified Customer Success Manager can demonstrate expertise and commitment to the field.
Choosing the Right Service Provider
When selecting a customer success service provider, consider their experience, industry knowledge, and ability to adapt to your business needs.
Questions to Ask a Professional
- What experience do you have in customer success?
- How do you stay up-to-date with industry trends and best practices?
- Can you provide case studies or references from previous clients?
References
For more information on customer success, refer to the Customer Success Association or the International Customer Success Association.
Prices
The average daily fee for customer success services in Nairobi, Kenya can range from 500 to 2000 KES. For instance, in Nairobi, the average daily fee is 1000 KES, while in Mombasa it is 800 KES, and in Kisumu it is 1200 KES.
Requesting a Quote
To request a quote for customer success services, simply provide your business details and requirements, and a professional will contact you to discuss your needs and provide a customized quote.
Fees for Customer Success freelancers
The average daily fee for the experienced freelancers is 1,000 KES.
The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Success in Nairobi is 1,000 KES while in Mombasa is 800 KES or in Kisumu is 1,200 KES.
Customer Success jobs near Nairobi
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Customer Experience Manager
5 days ago
Stawi Experiences NairobiAbout the Role: · As a Client Service Executive at Stawi Experiences, you will be responsible for delivering exceptional customer experiences across East and Central Africa. Your primary focus will be on building and maintaining strong relationships with clients, understanding th ...
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Customer Engagement Specialists
2 days ago
Yurban Rides NairobiYurban Rides is expanding its team of Onboarding Officers to ensure a seamless user experience for our customers. · The ideal candidate will be responsible for contacting drivers and boda boda operators, ensuring they download and install the Yurban Driver App and register as use ...
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Customs Declaration Coordinator
2 days ago
Crystal Recruitment Ltd NairobiCareer Overview: · Crystal Recruitment Ltd is seeking an experienced Customs Declaration Coordinator to join our team. As a Customs Declaration Coordinator, you will be responsible for preparing and submitting accurate customs declarations and ensuring compliance with local and i ...