Best professionals offering Customer Success services in Nairobi

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Nick Alex
KSh200 hour

Nick Alex

Customer service representative

Customer Service / Support

I am a dedicated and enthusiastic individual who is passionate about delivering the highest level of professionalism. I believe that my commitment to ...

Nairobi, Nairobi Area
Customer Success + 3
Sheilla Nyaga
KSh3,000 hour

Sheilla Nyaga

Tutor/ mathematics/ A level/8.4.4 system

Education / Training

Well trained and equipped with necessary knowledge to improve in mathematics performance of my students 

Nairobi, Nairobi Area
Customer Success + 7
Dennis Nzesya
KSh400 hour

Dennis Nzesya

Digital Content Specialist

Accounting / Finance

Hey there, I'm Dennis, a freelance writer and digital marketing expert with over a decade of experience. I've helped businesses create captivating con ...

Nairobi, Nairobi Area
Customer Success + 26
Bridget Makau
KSh2,000 hour

Bridget Makau

Customer Experience Executive

Customer Service / Support

A dedicated Customer Service Professional with more than 8 years of experience motivated to maintain customer satisfaction and improve the customer ex ...

Nairobi, Nairobi Area
Customer Success + 8
Richard Asiema
KSh1,000 hour

Richard Asiema

Digital Marketer | Customer Success Specialist

Marketing / Advertising / Public Relations

As an ambitious and dedicated individual, I have a proven track record of success in the dynamic and ever-changing world of IT and business. My passio ...

Nairobi, Nairobi Area
Customer Success + 5
Jane Ngina
KSh200 hour

Jane Ngina

Customer service coordinator

Customer Service / Support

I have over 4 years of experience in customer service and marketing position. 

Nairobi, Nairobi Area
Customer Success + 1
Dan Oginga
KSh1,000 hour

Dan Oginga

Administrative Officer- HR and Administration

Human Resources

I am a highly skilled and performance-driven professional with over 3 years of experience in Human Resource management and handling administrative rol ...

Nairobi, Nairobi Area
Customer Success + 3
Rose Wambua
KSh1,000 hour

Rose Wambua

Office Administrator

Administrative

Am hard working and fast learner, always ready to handle different task .Given this opportunity I will be able to bring a positive impact in your orga ...

Nairobi, Nairobi Area
Customer Success + 2
Patriciah Kemboi
$20 hour

Patriciah Kemboi

Customer Service and Community Management

Customer Service / Support

A customer oriented professional with · experience in customer relations, sales, · product promotion, social media · management and customer relations ...

Nairobi, Nairobi Area
Customer Success + 5
jonathan nyangweso
KSh2,000 hour

jonathan nyangweso

Business Development Manager

Sales

Results-driven Business Development Manager with a proven track record of driving revenue growth and cultivating strategic partnerships. Possessing a ...

Nairobi, Nairobi Area
Customer Success + 6
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Customer Success
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Customer Success in Nairobi

Customer Success

About Customer Success

Customer success is a service that focuses on ensuring customers achieve their desired outcomes from a product or service. This requires a deep understanding of the customer's business goals, challenges, and pain points.

Professional Requirements

To be successful in customer success, one needs to have excellent communication and interpersonal skills, as well as the ability to analyze complex data and develop strategic plans.

Accreditation and Certification

While not mandatory, obtaining certifications like the Customer Success Certification or the Professional Certified Customer Success Manager can demonstrate expertise and commitment to the field.

Choosing the Right Service Provider

When selecting a customer success service provider, consider their experience, industry knowledge, and ability to adapt to your business needs.

Questions to Ask a Professional

  • What experience do you have in customer success?
  • How do you stay up-to-date with industry trends and best practices?
  • Can you provide case studies or references from previous clients?

References

For more information on customer success, refer to the Customer Success Association or the International Customer Success Association.

Prices

The average daily fee for customer success services in Nairobi, Kenya can range from 500 to 2000 KES. For instance, in Nairobi, the average daily fee is 1000 KES, while in Mombasa it is 800 KES, and in Kisumu it is 1200 KES.

Requesting a Quote

To request a quote for customer success services, simply provide your business details and requirements, and a professional will contact you to discuss your needs and provide a customized quote.

Fees for Customer Success freelancers

The average daily fee for the experienced freelancers is 1,000 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Success in Nairobi is 1,000 KES while in Mombasa is 800 KES or in Kisumu is 1,200 KES.


Customer Success jobs near Nairobi


  • Stawi Experiences Nairobi

    About the Role: · As a Client Service Executive at Stawi Experiences, you will be responsible for delivering exceptional customer experiences across East and Central Africa. Your primary focus will be on building and maintaining strong relationships with clients, understanding th ...


  • Yurban Rides Nairobi

    Yurban Rides is expanding its team of Onboarding Officers to ensure a seamless user experience for our customers. · The ideal candidate will be responsible for contacting drivers and boda boda operators, ensuring they download and install the Yurban Driver App and register as use ...


  • Crystal Recruitment Ltd Nairobi

    Career Overview: · Crystal Recruitment Ltd is seeking an experienced Customs Declaration Coordinator to join our team. As a Customs Declaration Coordinator, you will be responsible for preparing and submitting accurate customs declarations and ensuring compliance with local and i ...