-
Service Center Associate-Bungoma at
Found in: beBee S2 KE - 5 days ago
SunCulture Kenya Ltd Nairobi, Kenya Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for th ...
-
Service Center Associate- Nyeri at
Found in: beBee S2 KE - 2 days ago
SunCulture Kenya Ltd Nairobi, Kenya Full timeAbout the Role · Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales ...
-
Remote part-time work Men only
2 weeks ago
ONE CONKLIN LLC Verified Company Nairobi, Kenya Remote job with geographical restriction Part time KSh100,000 - KSh600,000 per monthjob description: · Sales assistants are important members of the sales team and are responsible for assisting sales managers and sales representatives in completing daily sales tasks. · You will process sales orders, follow up on customer information, prepare sales reports, etc., ...
-
Customer Service Operations Associate at Senga Technologies
Found in: beBee S2 KE - 1 day ago
TechnoServe Kenya Nairobi, Kenya Full timeSenga is a logistics software and services company catering to businesses shipping in Africa. Our goal is to simplify and ease the supply chain and logistics experience for the businesses that we serve, from the movement of goods to the software tools used to manage the workflows ...
-
Core Business Services, Senior Associate, Finance
Found in: beBee S2 KE - 4 days ago
Ernst & Young Nairobi, Kenya Full timeEY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 230,000 people are united by our shared values and an unwavering commitment to quality. EY, has been in East Africa for over 87 years and with over 600 professionals, is today one of the la ...
-
Customer Success Associate at
Found in: beBee S2 KE - 5 days ago
Workforce Africa Nairobi, Kenya Full timeWorkforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. · Summary · The Associate Customer Success Lead is the liaison between the company and ou ...
-
Retail Sales Associate
Found in: beBee S2 KE - 1 day ago
ParisLand Company Nairobi, Kenya Full timeABOUT THE COMPANY · We have two shops in Two Rivers Shopping Mall in Nairobi. One is marketing menswear and other one is marketing home products. · JOB SUMMARY · Parisland is seeking a highly motivated and enthusiastic Retail Sales Associateto join our team. As a Retail Sales Ass ...
-
Customer Support
Found in: beBee S2 KE - 1 day ago
Odoo Nairobi, Kenya Full timeOdoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partner ...
-
Sales Associates at
Found in: beBee S2 KE - 1 day ago
Platinum Credit Limited Nairobi, Kenya Full timePlatinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with ...
-
IDAS Associate
Found in: beBee S2 KE - 1 day ago
KPMG Nairobi, Kenya Full timeKPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. · Purpose of Position: · KPMG IDAS wish to rec ...
-
Community Oral Health Officer- Rongai
Found in: beBee S2 KE - 5 days ago
Bliss Healthcare Nairobi, Kenya Full timeABOUT THE COMPANY · Bliss Healthcare is a leading integrated healthcare network in Kenya providing complete outpatient services. We take pride in providing efficient, accessible, quality and affordable healthcare services, across 37 counties in Kenya's Urban and Rural Communities ...
-
Trainee Sales Agents
Found in: beBee S2 KE - 3 days ago
Mwananchi Credit Limited Nairobi, Kenya Full timeJOB SUMMARY · QualificationsKCSE Certificate.Diploma or certificate in sales related course.Previous experience from a financial institution offering Check-Off Loans is an added advantage · RESPONSIBILITIES · RemunerationAttractive comissionsCompetitive incentives and bonusesReta ...
-
Optometrist - Saika at
Found in: beBee S2 KE - 4 days ago
Equity Afia Medical Centre - KISERIAN Nairobi, Kenya Full timeEquity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. · Qualifications/Requirements · Diploma in Opto ...
-
Branch Manager
Found in: beBee S2 KE - 1 day ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. · Key Responsibilities: · ...
-
Associate, Children and Young People at
Found in: beBee S2 KE - 21 hours ago
Global Alliance for Improved Nutrition (GAIN) Nairobi, Kenya Full timeThe Global Alliance for Improved Nutrition (GAIN) is an international organization driven by the vision of a world without malnutrition. · About the Role · The Global Alliance for Improved Nutrition (GAIN) is seeking an Associate, Children and Young People to provide technical an ...
-
Trade Finance Professionals at
Found in: beBee S2 KE - 3 days ago
Euro Exim Bank Nairobi, Kenya Full timeEuro Exim Bank (EEB) holds a "Class A" international banking license from the Financial Services Regulatory Authority (FSRA) of St. Lucia, an associate member for the Caribbean Associations of Banks Inc (CAB) and a member of International Chamber of Commerce (ICC). Our head offic ...
-
School Administrator
Found in: beBee S2 KE - 5 days ago
Taraji Afrika Educational Group Nairobi, Kenya Full timeABOUT THE COMPANY · For children aged between 1 and 6 years in a mixed age group setup in line with Montessori & HEI school principles. This unique set-up is at the heart of our all round developmental approach, which caters for cognitive, social and motor skills development in o ...
-
School Administrator
Found in: beBee S2 KE - 1 day ago
Taraji Afrika Educational Group Nairobi, Kenya Full timeABOUT THE COMPANY · For children aged between 1 and 6 years in a mixed age group setup in line with Montessori & HEI school principles. This unique set-up is at the heart of our all round developmental approach, which caters for cognitive, social and motor skills development in o ...
-
Community Oral Health Officer
Found in: beBee S2 KE - 4 days ago
Equity Afia Medical Centre - KISERIAN Nairobi, Kenya Full timeEquity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. · Qualifications/Requirements · Diploma in Comm ...
-
Cards Systems Technical Specialist at
Found in: beBee S2 KE - 21 hours ago
Co-operative Bank of Kenya Nairobi, Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. · The role · Th ...
Customer Service Associate - Nairobi, Kenya - I&M Bank
Description
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE).
The bank possesses a rich heritage in banking.Job Purpose
The role holder ensures customer service delivery levels are as per the Bank's prescribed standard, customer satisfaction and retention
Key Responsibilities
Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications
Preparing audit confirmations, certificate of balance, interest certificate and opinion letters for customers.
Ensuring the completion of all Account opening Documentation and following up on deficiencies
Facilitating customers' access to lockers
Attending to walk-in customers enquiries on account opening and products so as to maximize conversion of enquiries to sales
Responding to all written and oral complaints and enquiries received from customers
Handling of internal mail
Cross-selling the Bank's range of products and services to existing and new customers and acquire new active accounts/Business
Ordering of cheque books and cards as per customer specification.
Safe custody and management of Cards and cheque books
Collection of All service charges as per bank tariff to ensure Nil income leakage
Job Specifications
Academic Qualifications
Bachelor's degree in business, Banking or related field
Competencies:
Planning & Organizational skills
Analytical skills and attention to detail
Strong oral and written communication skills
Interpersonal skills to manage stakeholders at all levels
Ethics and integrity
Excellent judgment and analytical abilities and impeccable integrity.
Strong commercial awareness and an ability to connect to business goals