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    Customer Experience Supervisor at - Nairobi, Kenya - Crystal Recruit

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    Full time
    Description

    Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa.

    We go out of our way to find that missing person for your business puzzle

    Responsibilities

    Build brand presence within our client's local target market.
    Expand on the cheese tour to include more to do in the area for tourists visiting.
    Build awareness of our new brands- salami/vegan
    Increase revenue from our existing farm facility.
    Upsell
    Good working relationships with other tours in the area for add ons.
    Marketing plan for social media.
    Create teaching material for the classroom

    Requirements

    • 5 years Proven experience in customer service, Retail sales or any other customer facing position.
    Experience working for a food company.
    Marketing experience
    Teaching experience or tour guide experience a plus
    People skills
    Excellent organization skills
    Communication and interpersonal skills
    Self-motivated with a results-driven approach
    Problem-solving skills
    Strong brand knowledge
    Social media camera skills experience
    Canva knowledge to create teaching material.


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