James Jumba (Peru)

Business Data Analyst at Smart Data Analytic - (Dallas) Remote | November 2019 – Date 

Skills: Tableau, Microsoft Power BI, Alteryx, Python, SQL, Advanced Excel

Achievements

• Provided insights in dashboards that has brought a proactive approach to the clients’ business processes in using best practices to understand their business needs, identify and solve problems and improve their service levels. 
• Performed advanced statistical analysis using tools such as Python, and SQL to uncover trends and patterns in data, define and track Key Performance Indicators (KPIs) that are essential for monitoring the health and success of the business and ensures that the business stays on track toward its goals. 
• Instrumental in analyzing customer data to segment customers based on demographics, behavior, and preferences to identify trends and factors contributing to customer churn and developed solutions on how to retain valuable customers leading to profitability.
• Collaborated with cross-functional teams to identify potential risks and threats to the business, such as financial risks and operational inefficiencies and proactively addressing these issues with data solutions that have reduced these business’ exposures to negative outcomes. 
• Trained and mentored junior analysts on data analysis techniques and best practices

Data Analyst Resurrection Temple International | Aug 2017–Dec 2018 

Job Summary: Gather and document church requirements, perform data analysis, model data flows, design and develop Church Intelligence solutions that provide data, analytics, reports and dashboards of the church’s performance KPIs, metrics and trends. 

Skills: MySQL, Microsoft Excel, and Project management

Achievements:

•  Identified attendance trends using advanced excel tools to analyze demographics of the congregation that helped the church leadership to develop effective church programs, events and activities that resonate most with the members. 
• Utilized Microsoft Excel to categorize previous budget reports into a detailed pivot table to develop an improved company financial strategy. 
• Created reports in form of dashboards for church leaders to make effective data driven decisions of the church budgets, resource allocation, and program planning. 
• Effectively provided insights to church leaders on areas that needed more staff, trainees and volunteers for effective operations of the church. 
• Offered valuable input into the church's long-term strategic planning by identifying trends and opportunities and set meaningful church goals and priorities. 
• Analyzed the church’s community outreach program data to assess the impact of the initiatives and identify areas where additional support or adjustments are necessary.

• Alteryx Foundation | Micro Credential | July 2023 
• The complete Project Management Fundamentals| Udemy| January 2023 • 
• Bachelor of Arts (Social Work) - Second Class Honors (Upper Division) | The University of Nairobi | October 2008 - June 2012.