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    People Operations Performance Manager at - Nairobi, Kenya - Peach Cars KE

    Peach Cars KE
    Peach Cars KE Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description
    e-commerce solution revolutionizing car ownership in sub-Saharan Africa.

    We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers.

    Role
    Peach is in a growth phase. We are a young company - in both age and experience.

    We have a team of 50+ employees and are in need of someone to come onboard and support us build a comprehensive performance management system for all the teams at Peach.


    We are seeking a highly motivated and experienced People Operations expert who can play a role in driving employee performance, updating systems to support the effective collection and reporting on performance and sharing insights therein for continued personal and organizational improvements.

    Performance Management

    Develop and implement comprehensive performance management strategies, policie and procedures that foster a culture of accountability and continuous improvement.


    Result:
    Performance management strategy is implemented across organization with implementation strategies for different departments


    Partner with our Chief of Staff and Chief Operations Officer to develop and establish clear performance expectations and goals based on the company-wide objectives.


    Result:
    Performance metrics are co-created with the team and feed into wider strategy

    Design and oversee the performance review process - including goal setting, performance reviews, feedback mechanisms and performance improvement plans.


    Result:
    Performance review process is audited and adjusted based on feedback and company needs


    Support the implementation of company-wide OKRs and guide the management team on how to hold the teams accountable for their performance on these objectives.


    Result:
    Performance management strategy is developed in-line with quarterly OKRs so the performance of the team feeds into the success of the OKRs

    Ensure that Peach has a strong disciplinary policy to hold team accountable


    Result:
    Boundaries are clear for when something is acceptable / not acceptable at Peach and repercussions are clearly stated.

    Requirements
    This individual must be highly organized and thorough.

    They need to understand what excellent performance looks like, how to hold people accountable and have an understanding of best practices when it comes to change management.

    They must be able to work on their own, but also be highly collaborative - as they will be working across every department at Peach.


    Ideally they have:
    4-5 years of experience in a People Operations role -with a focus on building systems for performance management

    Demonstrated experience designing, implementing and managing a system that supports the tracking of performance across departments in differing industries.

    Excellent communication skills
    Analytical mindset with the ability to interpret data, identify insights and make data-driven recommendations.
    Legal status to work in Kenya

    Peach Benefits

    Competitive Salary
    Health insurance cover
    Flexible work plan/ hybrid work plan
    Business related expenses covered, including...

    Transportation during work hours / for work purposes fully covered
    Airtime and data used for work purposes fully covered
    International Travel, if and when required
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