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Chief Operations Officer - Nairobi, Kenya - Home & Beyond
Description
ABOUT THE COMPANY
At Home & Beyond, we help people live the comfortable lifestyle they deserve. Founded in 2010, Home & Beyond is an industry-leading home furnishings specialty retailer, including the brands H&B, Anna Simona, Mayfair together with international partnerships with Christy England and Robert Welch. We provide an excellent curation of products, personalized customer service and specialize in retail distribution and hospitality service provision.
JOB SUMMARY
Home & Beyond, is a product brand owned by Redstar International Limited, a privately held company based in Nairobi, Kenya which specializes in retail distribution and hospitality service provision. At Home & Beyond, we help people live the comfortable lifestyle they deserve. Founded in 2010, Home & Beyond is an industry-leading home furnishings specialty retailer, including the brands H&B, Anna Simona, Mayfair together with international partnerships with Christy England and Robert Welch. We provide an excellent curation of products & personalized customer service and are looking for a Chief Operating Officer to spearhead and drive strategic expansion initiatives. The COO plays a pivotal role in shaping the company's future, leveraging their operational expertise to ensure continued success in the dynamic retail industry.
RESPONSIBILITIES
Responsible for scaling of operations, teams and processes to support the growth of the company.Drive marketplace growth and sustainability by overseeing supplier on-boarding and training.Formulate and execute growth strategies for efficient retail operations, overseeing the supply chain for timely procurement, inventory management, and optimized distribution processes.Ensure compliance with relevant regulations, laws, and industry standards, maintaining quality control measures and enhancing relevant processes.Provide oversight of all operational team activities, assess, implement, and optimize technology solutions for enhanced operational efficiency.Provide leadership, fostering an accountable and customer-centric culture within operational teams through recruitment, training, and continuous improvement.Collaborate with the finance department to develop and manage budgets, control costs, and identify opportunities for revenue growth and expense reduction.Manage operational planning and forecasting, performance tracking and management.Monitor & manage the operations of all departments/teams; operations, logistics, inventory, sales and accounts in accordance with overall company goals.Monitor and ensure the company meets all daily and monthly sales targets in line with the company's annual sales revenue.Budget forecast and development, profit & loss management, and minimizing costs.QualificationsBachelor's degree in Business Management or a related discipline.7+ years in an operations role, preferably in the retail sectorExtensive experience in senior or executive management roles within retail or a related industryExperience in managing operational teams or large projectsHighly motivated, entrepreneurial, self-starter with ability to work independently and in a teamStrong leadership ability and innate drive for excellenceStrong analytical skills, effective leadership skills and high integrityStrong interpersonal, oral and written communication skillsDemonstrated ability to work in a fast paced and competitive environmentCapacity to challenge and improve processesProven strategic, operational, and leadership abilities with a significant impact on business results
REQUIRED SKILLS
Reporting, Business performance monitoring, Process development, Business strategy, Operative management, Logistics planning and management, Team leadership, Stock and inventory management, Forecasting
REQUIRED EDUCATION
Bachelor's degree