Communications Manager-Kenya - Nairobi, Kenya - Jacaranda Health

Description

Background

Jacaranda Health is a nonprofit organization whose mission for the last eight years has been to improve maternal and newborn health outcomes in the public health system. We work hand-in-hand with governments, including county health management teams and Ministries of Health, to deploy affordable and scalable solutions through public hospitals, where the majority of underserved mothers and babies receive care. These solutions include PROMPTS, an AI-enabled text messaging service for mothers, and MENTORS, a facility-based training program equipping frontline nurses with lifesaving skills and knowledge. In Kenya, we are in 22 of Kenya's busiest counties, who co-own our interventions, and work with us to design what and how we measure impact for effective decision-making. These partnerships have helped us reach 2.4 million women with our solutions across 1,100+ health centers and hospitals and will continue to be the cornerstone of how we approach the path to national scale in Kenya. We have expanded operations within Eswatini and Ghana.

Jacaranda Health is an equal opportunity employer. We evaluate qualified applicants without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Summary

The Communications Manager, as part of the Communications team in Kenya, will play a pivotal role in packaging our solutions and program impact, while driving engagement and communication around our national and county-led initiatives in Kenya. Working collaboratively across departments including - Programs, Partnership, and Health System Strengthening - the manager will develop and execute our communication and government engagement strategies aligned to our strategic focus for Kenya.

We are looking for a passionate, storyteller and content producer who can promote our program successes and learnings across diverse platforms tailored to our Kenyan audience, ultimately influencing and expanding our presence in Kenya.

Location: Nairobi, Kenya

Reports to: Head of Communications - Kenya

Preferred start date: May 2024

Main Responsibilities

Strategic Execution

• He/She will be instrumental in implementation of Jacaranda's communications strategy ensuring key stakeholders within national and county governments are well-informed about our maternal and newborn health program progress.
• With support from Partnership and Program teams, package our content in a compelling way to help us inform and persuade policy makers, including local donors and government partners, about the value of Jacaranda's solutions for improving maternal and neonatal survival.
• Regularly engages cross-functional teams, influencing and driving the execution of communication strategies in support of Jacaranda's overall strategic priorities.

Content Development

• Produce a variety of high quality content and compelling stories across multiple platforms, with a focus on using storytelling and data visualization tools to influence decision making and support across our strategic audiences in Kenya.
• Design and execute communication plans to support various projects across the organization that promote our work in counties.
• Regularly design and publish content for our website as well as proposing external channels that we can use to drive our engagement across our Kenyan audience.

Multimedia

• Own and lead our digital execution across the year -driving our engagement across various digital channels that reach our local Kenyan audiences.
• Contribute and lead all our social media and marketing campaigns throughout the year, ensuring we achieve our set KPIs.
• Create high quality multimedia content for dissemination across our strategic Kenyan audience.

Media Engagement and Event Management

• Lead implementation of targeted media publicity, working closely with the Senior Marcomms coordinator to execute an effective and measurable campaign plan.
• Provide strategic support for media engagement and advocacy efforts, handling media training, interview requests and crafting appropriate responses to media.
• Producing media kits to effectively communicate Jacaranda's key messages and value proposition to our strategic audiences.
• Preparing press releases to announce new achievements, project initiatives and county-led events.
• Develop talking points to support Jacaranda's leadership teams speaking engagement with external audiences.
• Promote Jacaranda's brand position by supporting in the development and execution of Jacaranda-led events, webinars, conferences and meetings.

Internal Communication

• Lead in implementation of our internal communication strategy, providing support to the senior marcomms coordinator in developing relevant content pieces, campaign materials, knowledge management and training materials when need be.
• Provide capacity building and guidance to internal teams around communication processes and brand guideline procedures to promote internal teams to operate more independently.
• Collaborate cross-functionally with HR, Heads of departments and teams when required to provide strategic communications support.

Requirements

• 7+ years of experience in a public relations or communications role.
• Candidates with working experience with the media in Kenya are strongly favored.
• Candidates with previous experience within the health sector, non-profit environment, or managing government stakeholders strongly favored.
• Proven ability/experience with working in fast-paced working environments.
• Interest and experience in working in multidisciplinary, culturally diverse teams.

Skills Required

• Excellent communication, interpersonal and people skills.
• A motivated self-starter, who can work independently and deliver.
• Ability to design and implement multimedia and digital content on platforms such as WordPress, MailChimp, and social media channels.
• Exhibit strong strategic thinking capabilities, with a focus on being solution-oriented to adapt communication strategies and activities based on changing scenarios and partner needs.
• Exceptional organizational and project management skills: must be able to juggle multiple projects, supporting multiple teams across the organization.
• Excellent writing skills with the ability to craft content for a diverse range of materials such as technical briefs, non-technical documents, fact sheets, newsletters, press releases, blogs, video and website content.

Contract Period

This position is expected to be a contract of 12 months, renewable.

To Apply: Interested candidates should send their applications to

Candidates may also apply by clicking on the link;

No hard copies required or accepted.

Candidates should submit their applications by 26th April,2024.

Applications and interviews will be conducted on a rolling basis. Early applications are highly encouraged.