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    Applications Support Manager-Treasury, Trade Finance and Custodial Systems - Nairobi, Kenya - KCB Group

    KCB Group
    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    KCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.

    JOB SUMMARY

    EDUCATIONBachelor's degree Computer Science or Information Technology or Information Systems or relatedRQMaster's degree Management / ITAA Professional QualificationsMicrosoft Certified Solutions Associate (MCSA)/ Microsoft Certified Solutions Expert (MCSE)/ Microsoft Certified Solutions Developer/RQ Microsoft Azure /Amazon Web Services certifiedRQ LINUX AdministrationRQ Database Management, Oracle/SqlRQ ITILRQ Need Types are : RQ = Required, AA = Added AdvantageEXPERIENCEMinimum No of Years' Experience Required4 yearsDetailMinimum No of YearsNeed Type[1]Experience with treasury, trade finance and custodial systems4ESExperience with integration Methods and practices XML, JSON ,SOAP4ESOperational characteristics of a variety of computer platforms and operating systems4ESOperational characteristics, services and activities of an information systems and analysis program4ESPrinciples and practices of application software installation and support4ESBasic budgeting, contracting, purchasing practices, policies and procedures3ESMethods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems3ESPrinciples of supervision and training3ESPrinciples and procedures of quality assurance and security related to complex, large computer systems and applications3ESPrinciples and practices of application development and troubleshooting3ESEffective analysis, communication, presentation and customer relationship skills3ESPrinciples and practices of project management and administration2DEKnowledge of relevant industry (banking) practise2DEPrinciples of contract negotiation and administration2DE Need Types are: ES = Essential, DE = Desirable but not Essential

    RESPONSIBILITIES

    Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels. Plan, direct, coordinate and review the work plan for Applications Support staff. Assign work activities, projects and programs. Review and evaluate work products, methods and procedures. Meet with staff to identify and resolve problems. Implement system changes through automation, process change, management solutions and training. Conduct diagnostic investigations of system errors and implement or recommend solutions or methodologies for resolution. Consult with vendors regarding system functionality. Prepare various documentation including project reports, process and user manuals, presentations, strategic and technical plans and other related information on assigned application analyses. Develops risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. Identifies and makes recommendations regarding critical points of failure. Develops and implements policies and procedures for business continuance and disaster recovery plans. Proactive in building processes to minimize/eliminate downtime. Responsible for researching, developing and implementing testing methods and procedures. Ensures that products meet the highest quality standards. Monitors and reports on defects. Review proposed systems software for compliance with applicable quality assurance standards before acquisition or implementation

    REQUIRED SKILLS

    Project management, Budgeting, financial planning, IT support, Communication, Documentation and record keeping, Troubleshooting

    REQUIRED EDUCATION

    Bachelor's degree



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