Jobs
>
Nairobi

    Senior Relationship Manager, Business Banking - Nairobi, Kenya - Standard Chartered Bank Kenya

    Standard Chartered Bank Kenya
    Standard Chartered Bank Kenya Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

    Role Responsibilities
    Key Responsibilities

    RM is responsible for origination and would work closely with Acquirer and CSM in on boarding clients, deepening relationships, and driving revenue growth.

    RM is responsible for post deal account maintenance and managing the risk associated with the portfolio.
    Oversee CSM who has the responsibility for post transactional activities and the CA for credit related activities.

    Business

    Drive deepening activities with high-value or high potential clients with full range of BC products, continuous analytics support, and collaboration with Business Specialists.

    Meet clients when required (i.e. once a month)
    Acquire and activate new clients referred from ETB clients directly to Business Clients RM/Team
    Maintain integrity of clients' credit portfolio through monitoring, early action and remediation actions

    Processes

    Relationship deepening by proactively reaching out to & engaging with high value Business Clients & "Hidden larger Businesses" as per the mandated protocols
    Acquiring from ETB client referrals (MGM)
    On boarding clients on Business working capital (BWC) proposition.
    Supporting the client on any client-initiated needs
    Delivering on transactions, service requests, Mobile/Web training
    Updating CDD/ AML
    Managing Client's credit situation

    People & Talent

    Work close with CA and CSM to make sure the credit files are complete and up to date

    Attend various internal or external sales/ non sales meetings like ASTAR, CAT, MTM calls, Portfolio Review Meeting and convene the consortium meetings where we are the lead bank.

    Maintain record of Confidentiality Agreement (Sales Team Leader to maintain file & copies will also be held by signatories to the agreement)
    Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc.

    Risk Management

    Ensure adherence to risk management, both reputational and operational.

    Ensure you remain alert to the risk of money laundering and assist in the bank's efforts in combating it by adhering to the key principles in relation to: - Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers.

    Ensure you remain alert to the risk of money laundering and assist in the Bank' efforts in combating it by adhering to the key principles in relation to identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers

    Governance

    Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the Business Banking, Relationship team.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group's Values and Code of Conduct.

    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

    This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

    Manage Medium Enterprises Portfolio to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
    Embed the Group's Values and Group Code of Conduct to ensure adherence with the highest standards of ethic. Comply with relevant policies, processes, and regulations, as part of the Bank's culture.

    Key stakeholders

    Internal

    Head, Business Banking.
    Head, Medium Enterprises.
    Head, Client Relationships.
    Trade Product Manager & Trade Operations.
    Head, Credit Analysis.
    Credit & Risk team.
    Financial Markets & CMPS.
    Transactional Banking & CRC.
    Client Deepening and Portfolio Strategy Manager
    Portfolio Monitoring & Controls Manager
    Business Operations & Risk Management.
    Branch Managers.
    Client Experience team.

    CFCC
    Legal

    External

    Clients
    Legal Firms
    Accountants

    Other Responsibilities

    Embed Here for good and Group's brand and values in Kenya, CPBB Medium Enterprises.
    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
    Origination, ensure quality client acquisition, identify prospect, and convert in line with Bank's appetite and ME Segment Strategy.
    Client Onboarding & Deal Execution.
    Account Management & Portfolio Quality

    Our Ideal Candidate
    Product broadening

    Understanding of businesses and financials.
    Enhanced multi-product Business Banking knowledge.
    Market and competition knowledge.

    Client engagement

    Presentation and soft skills tailored to engaging business owners.
    Internal stakeholder engagement skills.
    Closing deals.
    Ability to drive and manage client interaction.
    Communication and presentation skills.
    Negotiation and objection handling.
    Client training on digital solutions.

    Journey completion

    Discipline and time management to handle a client portfolio
    Ability to solve problems and close issues without handing over
    Strong analytical ability
    Understanding of BC KYC/CDD principles

    Role Specific Technical Competencies

    Business Performance Management
    Business Case Justification
    Problem solving
    Business Markets
    Customer Behaviour and Preferences
    Collaboration
    Take the lead
  • Standard Chartered Bank Kenya

    Manager- Credit Initiation Business Banking at

    1 week ago

    Standard Chartered Bank Kenya Nairobi, Kenya Full time

    Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya. · The Role Responsibilities · Strategy · Support the Senior Manager - Credit Initiation in ensuring proper monit ...

  • KCB Bank Kenya

    Principal Business Analyst, T24 Core Banking System at

    6 days ago

    KCB Bank Kenya Nairobi, Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional uni ...

  • Bradley capital

    NGO PART-TIME JOBS FOR STUDENTS AND YOUTHS

    1 week ago

    Bradley capital Verified Company Nairobi, Kenya Remote job with geographical restriction Part time KSh2,000 - KSh6,000 per day

    Its an organization in partnership with stanbic and Eco bank to empower students and youth to invest and develop a sustainable business environment and earn at the end of the day.come and join us and be part of the shift project organization and make your dreams come true. · ...

  • Rose Avenue Group

    Relationship Manager

    1 week ago

    Rose Avenue Group Nairobi, Kenya Full time

    Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client's most criti ...

  • Rose Avenue Group

    Assistant Relationship Managers

    1 week ago

    Rose Avenue Group Nairobi, Kenya Full time

    Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client's most criti ...

  • Oracle

    Banking PreSales Consultant at

    1 week ago

    Oracle Nairobi, Kenya Full time

    Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. · What You'll Do · Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. · The Sales Consultant will ...

  • Rose Avenue Group

    Assistant Relationship Managers

    1 week ago

    Rose Avenue Group Nairobi, Kenya Full time

    Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client's most criti ...

  • Sidian Bank

    Relationship Manager – Public Sector at

    1 week ago

    Sidian Bank Nairobi, Kenya Full time

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...

  • Caritas MFB

    Relationship Officer Institutional Banking – Health Sector at

    2 weeks ago

    Caritas MFB Nairobi, Kenya Full time

    Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. · J ...

  • ABC Bank (African Banking Corporation Limited)

    Bancassurance Relationship Officer – Kisumu Branch at

    1 week ago

    ABC Bank (African Banking Corporation Limited) Nairobi, Kenya Full time

    ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet · Summary · As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establi ...

  • Sidian Bank

    Relationship Officer- Government

    1 week ago

    Sidian Bank Nairobi, Kenya Full time

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...

  • ABC Bank (African Banking Corporation Limited)

    Relationship Manager

    3 weeks ago

    ABC Bank (African Banking Corporation Limited) Nairobi, Kenya Full time

    ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet. We know that banking can be a powerful force for good: serving individuals and communities as well as building a mor ...

  • I&M Bank

    Workplace Banking

    6 days ago

    I&M Bank Nairobi, Kenya Full time

    ABOUT THE COMPANY · I&M Bank Limited, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank and national banking regulator · JOB SUMMARY · The role will also implement business strategy for ...

  • NCBA

    Branch Manager

    1 week ago

    NCBA Nairobi, Kenya Full time

    ABOUT THE COMPANY · The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that g ...

  • SMEP Microfinance Bank

    Branch Manager at

    6 days ago

    SMEP Microfinance Bank Nairobi, Kenya Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related servi ...

  • Credit Bank Kenya

    Manager – Core Banking Systems

    1 week ago

    Credit Bank Kenya Nairobi, Kenya Full time

    ABOUT THE COMPANY · Credit Bank began its operation in 1986 and has thirty (30) solid years of commercial banking experience. It is licensed under the Banking Act and regulated by the Central Bank of Kenya. · Credit Bank is a privately owned bank incorporated in Kenya and is wide ...

  • Caritas MFB

    Branch Operations Officer at

    1 week ago

    Caritas MFB Nairobi, Kenya Full time

    Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. · J ...

  • I&M Bank

    Head, Financial Institutions

    2 weeks ago

    I&M Bank Nairobi, Kenya Full time

    ABOUT THE COMPANY · I&M Bank Limited, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank and national banking regulator · JOB SUMMARY · Ideal Job SpecificationsAcademic: Graduate in Busin ...

  • Sidian Bank

    Relationship Officer – Public Sector at

    2 weeks ago

    Sidian Bank Nairobi, Kenya Full time

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...

  • Corporate Staffing

    HOD – Retail Banking at

    6 days ago

    Corporate Staffing Nairobi, Kenya Full time

    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different secto ...