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Keith Kinoti

Keith Kinoti

IT Support, Technical Engineer

Services provided: Network Support Services , Networking, Hardware & System Admin , Appliance repair - Technical Support , Tech Support

Technology / Internet

Ngong
KSh2,000 / hour
Approximate rate

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About Keith Kinoti:

Seasoned IT Support Lead with over 5 years of experience in Technical Support and IT
services. A dedicated problem-solver with a commitment to continuous improvement
and a strong foundation in root cause analysis. Recognized for expertise in
troubleshooting and resolving system and end-user issues, as well as proactively
monitoring performance. 

Experience

-Deep Knowledge in design and deployment of networking solutions.
- Strong knowledge of hardware and software troubleshooting.
- Proficient in Cisco Meraki and Ubiquity products.
- Familiarity with networking equipment and protocols.
- Experience in working with Active Directory and Group Policy.
- Ability to work independently and in a team environment.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational skills.

 

Education

Kenya Methodist University, Nairobi - Degree 
SEPTEMBER 2015 - APRIL 2018 
Achieved a Bachelor's Degree in Computer Information Systems. 
 

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