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Gachie
Juvinalis Mise

Juvinalis Mise

virtual assistant

Administrative

Gachie, Nairobi Area

Social


Services provided

A reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you. 

From organizing travel arrangements and managing schedules to performing market research and identifying new business opportunities, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. 

Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. 

I've always had an interest in helping others, and I feel that this position will allow me to further develop my professional skills.

Through my experience, I have become adept at overseeing a wide variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to maximizing customer service and satisfaction. Furthermore, my excellent communication, problem-solving, and time management talents are certain to render me an immediate asset to your team. 

I thrive on organization and am incredibly detail oriented. My time management is impeccable and I am able to handle a number of tasks at once.

The following achievements demonstrate my qualification for this position:

  • Excelling in customer service and support positions for the past 5 years, providing comprehensive support via phone, online chats, and emails to resolve technical issues and concerns.
  • Evaluating customer concerns and preparing tickets detailing problems to expeditiously and thoroughly resolve customers’ technical issues.
  • Earning praise and formal recognition from management, peers, and customers for outstanding achievements in customer service and commitment to top-flight quality.
  • Proven success in complementary skills including up-sales, project leadership, staff training and team collaboration.

My dedication to optimizing customer service success will contribute immensely to your success, and I am confident that my additional skills will readily translate to your environment.

Approximate rate: KSh600 per hour

Experience

• Excelling in customer service and support positions for the past 5 years, providing comprehensive support via phone, online chats, and emails to resolve technical issues and concerns.

• Evaluating customer concerns and preparing tickets detailing problems to expeditiously and thoroughly resolve customers’ technical issues.

• Earning praise and formal recognition from management, peers, and customers for outstanding achievements in customer service and commitment to top-flight quality.

• Proven success in complementary skills including up-sales, project leadership, staff training and team collaboration.
 

Education

BA. Bussiness adminstration

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